Senior Partner Account Manager

AudioEye

1d

About The Position

The Senior Partner Manager is responsible for managing and nurturing relationships with our largest partners. To be successful in this role, the Senior Partner Manager will focus on driving account growth and ensuring partner success from pre-sales support and onboarding through implementation and ongoing partnership development. This role will proactively identify opportunities for expansion of services with both new and existing partners, strengthening and growing our strategic relationships.

Requirements

• Bachelor’s degree or equivalent experience
• 4 years of experience in a similar role, ideally combining post sale and sales experience
• Passion for improving operational efficiencies and solving problems creatively
• Ability to influence others through persuasion, negotiation, and consensus-building
• Strong empathy for customers paired with a passion for revenue growth and business impact
• Analytical, process-oriented mindset with a commitment to continuous learning and improvement
• Enthusiastic and creative collaborator with the ability to inspire others
• Experience with web commerce, web/mobile applications
• Strong knowledge of usability principles, universal design and techniques
• Proven success in fast paced start-up environments, balancing multiple priorities with acute attention to detail
• Enjoys building, growing, and expanding partnerships with large complex partners, skilled in generating and maintaining multi-level partner/client relationships
• Self-starter with a strong sense of ownership and accountability

Responsibilities

• Drive success for existing partners by identifying opportunities to expand and strengthen the partnership
• Maintain or increase partner renewal rates by delivering exceptional support, identifying growth opportunities, and ensuring partners achieve their business goals
• Expand revenue opportunities through strategic service expansion
• Influence future customer lifetime value through higher product adoption and customer satisfaction
• Drive new business growth by fostering greater advocacy and referenceability
• Manage partner success activities including onboarding, ongoing maintenance & monitoring, training, professional services, customer support, renewals, expansion, advocacy, GTM initiatives

Benefits

• Competitive compensation and equity
• Weekly paid family meal
• 401k, medical, dental, and vision insurance
• Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it!
• 15.5 company-paid holidays including Juneteenth, MLK Day and a 1-week company shut down
• To support remote work conditions, AudioEye provides each employee a one-time stipend of $300

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level