About The Position

As Invoca accelerates the modernization of its platform—moving from a monolith to a service-oriented architecture leveraging IaaS, PaaS, and SaaS solutions—we are adopting a Platform as a Service strategy. This is a high-impact role where you will be instrumental in building the scalable, reliable, and widely-adopted technical foundations for our entire engineering organization. Your success will directly translate into improved engineering velocity, reduced technical debt, and clear alignment between platform investments and core business outcomes.

Requirements

  • 5+ years of hands-on experience in a platform, infrastructure, or other engineering-heavy role, which includes 2+ years of dedicated Product Management experience. (Equivalent experience leading complex technical initiatives is highly valued).
  • Proven track record of successfully leading and delivering complex, cross-team technical initiatives in an Agile/Scrum environment.
  • Exceptional prioritization and decision-making skills with an analytical, data-driven approach.
  • Strong working knowledge of distributed systems, APIs, cloud infrastructure (AWS/GCP), and data platforms.
  • Familiarity with CI/CD, DevOps practices, and system reliability principles.
  • Ability to read technical documentation and engage credibly in architecture-level design discussions.
  • Demonstrated ability to influence without direct authority across multiple technical teams.
  • Strong written and verbal communication skills, able to articulate technical trade-offs to both engineers and business stakeholders.

Nice To Haves

  • Experience building platforms in high-scale or enterprise SaaS environments.
  • Background in software engineering or technical architecture.
  • Experience with observability, identity, security, or internal developer platforms.
  • Familiarity with AI/ML infrastructure or data-intensive systems.
  • Experience supporting enterprise-grade security and compliance standards.

Responsibilities

  • Platform Strategy & Vision: Define and drive the vision, strategy, and roadmap for core platform services (e.g., APIs, infrastructure, identity, observability, internal tooling), ensuring platform investments directly align with company-level product and business goals.
  • Technical Debt & Velocity: Proactively identify and champion opportunities to reduce technical debt, improve platform scalability, and accelerate overall development velocity across the organization.
  • Cross-Functional Leadership: Partner with engineering leaders to define architectural direction and platform standards. Collaborate with all stakeholders to understand platform dependencies and drive alignment across multiple engineering teams.
  • Roadmap & Execution: Translate platform strategy into clear, prioritized roadmaps and technical requirements (product briefs, epics, user stories). Define and track success metrics, including SLAs, performance benchmarks, and internal adoption rates.
  • Technical Decision-Making: Evaluate complex build vs. borrow vs. buy decisions and vendor integrations. Participate in architectural reviews and design discussions, leveraging a deep understanding of distributed systems, cloud infrastructure (AWS/GCP), and data architectures.
  • Developer Experience: Ensure platform services are well-documented, discoverable, and user-friendly. Actively gather internal customer feedback to continuously improve the overall developer experience and track platform adoption across engineering teams.

Benefits

  • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
  • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
  • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
  • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
  • Stock Options – All employees are invited to share in Invoca’s success through stock options.
  • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
  • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
  • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
  • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
  • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
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