Senior Product Manager, Content Partner Portal

Roku•Santa Monica, CA

4d•Hybrid

About The Position

We're seeking a Senior Product Manager to build and scale the TRC Partner Portal, a comprehensive self-service platform that will revolutionize how content partners manage their relationship with Roku. You will own the product vision, strategy, and execution for a portal that addresses critical operational pain points, enables partners to independently manage content submission and issue resolution, and scales operations to support significant partner growth. You'll be the voice of the partner inside Roku, ensuring every feature decision is grounded in partner needs, and that the portal becomes an indispensable tool partners love to use. This role sits at the intersection of partner experience, operational efficiency, and platform scalability. You'll work closely with Content Partner Managers, Operations, Engineering, Legal, Finance, and external partners to deliver a world-class portal that empowers partners across VOD, FAST/Linear, and Live content.

Requirements

8+ years of Product Management experience building B2B platforms, partner portals, developer tools, or content management systems
Proven track record shipping self-service products that measurably reduce operational overhead and enable scalability
Deep experience in streaming, media, or entertainment with understanding of content workflows including ingestion, metadata management, rights, and publishing
Strong technical fluency with ability to discuss APIs, data architecture, validation systems, and platform integrations

Nice To Haves

Experience building portals or tools for content partners, suppliers, or creators in media/entertainment ecosystems
Experience building partner enablement programs including onboarding, training materials, and success metrics that drive adoption and satisfaction
Background in operational efficiency or process automation with demonstrated impact reducing manual workflows through product solutions
Familiarity with contract management, financial reporting, or multi-party payout systems in B2B contexts
Understanding of content business models (AVOD/SVOD/FAST), rights management, territory restrictions, and performance analytics

Responsibilities

Own the end-to-end product strategy for the TRC Partner Portal, defining vision and roadmap from foundational capabilities through full self-service maturity
Champion partner success by establishing feedback loops, conducting regular partner research, building comprehensive enablement resources, and ensuring the portal delivers measurable improvements in partner satisfaction and operational efficiency
Drive partner-centric product development by conducting deep research to understand pain points and designing intuitive self-service tools for content management, analytics, and operations
Ship iteratively through phased releases, starting with core transparency features (title tracking, issue reporting, performance dashboards) and scaling to advanced capabilities (content editing, contract management, automated workflows)
Lead cross-functional execution across Operations, Engineering, Legal, Finance, and Product Marketing to deliver seamless integrations and drive portal adoption
Define success and optimize continuously by establishing key performance indicators, monitoring portal health, and using data to improve workflows and partner satisfaction