Senior Product Manager - Technical, Outbound Communications

Amazon • Seattle, WA

1d

About The Position

We are seeking a customer-obsessed, results-driven PMT to join the Outbound
Communications team. We operate the foundational systems that enable Amazon and
its subsidiaries to communicate with customers on Whatsapp, Email, SMS, and Push
messages. Our mission is to serve as Amazon’s digital companion to guide
customer actions and drive long-term engagement with Amazon through
communications that are relevant, timely, and indispensable.

As a senior Product Manager, Technical, you will work closely with marketing and
business stakeholders, engineers, and scientists to create engaging customer
experiences and scalable communications solutions. You will work backwards from
customer and business needs, think big about product solutions, and guide the
team through delivering results.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 5+ years of technical product or program management experience

Nice To Haves

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

Responsibilities

• work closely with marketing and business stakeholders, engineers, and scientists to create engaging customer experiences and scalable communications solutions
• work backwards from customer and business needs
• think big about product solutions
• guide the team through delivering results

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level