Senior Records Manager

Realty Income Corporation
4dRemote

About The Position

Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take. Our employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement. We are committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day. The Senior Records Manager is responsible for partnering with the Director of Information Governance to establish and lead the Information Governance Program, while being responsible to lead and maintain the enterprise-wide and global records management program. This role ensures that organizational records and information assets are governed, protected, and retained in compliance with various global legal, regulatory, risk, and business requirements. This position works closely with teams across the organization including Governance, Risk, and Compliance (GRC), Legal, Information Security, and Technology. The Senior Records Manager will support regulatory compliance, risk management, M&A activity, and business operations by designing scalable, technology-enabled records management and information governance capabilities. The Senior Records Manager combines strategic program leadership and operations execution. Additionally, this role will be responsible for:

Requirements

  • Bachelor’s degree required; advanced degree preferred.
  • Certified Records Manager (CRM) certification required.
  • It is expected the qualified candidate will have a minimum of 8 years of progressive experience in records management, information governance, or related disciplines, including enterprise-level and global responsibility.
  • Strong knowledge of records management and information governance principles within a digital-first environment is required.
  • Demonstrated experience building and maintaining enterprise-wide records management programs, including retention, disposition, and regulatory compliance.
  • Strong understanding of governance, risk, and compliance (GRC) concepts and the role records management plays in risk mitigation and regulatory compliance.
  • Experience supporting mergers and acquisitions, including records or information due diligence and post-transaction integration.
  • Strong working knowledge of digital records management technologies and platforms, including Microsoft 365, Microsoft Purview, and enterprise content management (ECM) systems.
  • Strong analytical, problem-solving, and communication skills, both written and verbal.
  • Ability to operate independently, lead programs, and influence stakeholders across a complex, global organization.

Nice To Haves

  • Experience in global, regulated, public company, financial services, or real estate environments is strongly preferred.
  • Familiarity with regulatory recordkeeping requirements, including SEC-related obligations across a global public company is preferred.

Responsibilities

  • Design, implement, and operationalize a comprehensive, enterprise-wide and global records management program, primarily focused on electronic and digital records.
  • Develop, maintain, and enforce records retention schedules, classification schemes, and defensible disposition processes in coordination with Legal, GRC, Compliance, and business stakeholders.
  • Establish governance frameworks, policies, standards, and procedures to manage records across their lifecycle within digital platforms and enterprise systems.
  • Partner closely with Governance, Risk, and Compliance (GRC) teams to align records management activities with enterprise risk management, regulatory compliance, and internal control frameworks.
  • Support regulatory compliance efforts, including SEC-related recordkeeping requirements, and contribute to readiness for potential Registered Investment Adviser (RIA) obligations.
  • Support mergers, acquisitions, and divestitures by advising on records due diligence, data integration, retention alignment, and post-transaction records governance.
  • Support litigation holds, eDiscovery, regulatory inquiries, and audits in partnership with Legal, Compliance, and Information Security teams.
  • Monitor, assess, and report on the effectiveness of records management controls and remediation activities.
  • Prepare and maintain records management documentation, metrics, dashboards, and reporting for internal stakeholders and senior leadership.
  • Oversee third-party vendors and service providers supporting digital records platforms, storage, migration, and disposition activities.
  • Research and stay current on global records management, privacy, and regulatory requirements, industry standards, and emerging technologies, and communicate relevant changes to stakeholders.
  • Provide guidance, training, and support to business units on records management responsibilities, policies, procedures, and system usage.
  • Lead and develop records management staff and/or contractors as the program scales
  • Perform other duties as assigned to support team success.

Benefits

  • We offer a best-in-class benefits package that includes healthcare, dental, and vision insurance for employees and eligible dependents.
  • Our 401(k)-retirement plan has a company match of 50% up to 6% of eligible compensation.
  • Realty Income also offers other wellness, financial, and work/lifestyle-specific benefits, along with a generous PTO accrual; in addition to 12 paid holidays, and paid volunteer time.
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