Senior Representative, Brokerage Operations

Fidelity Investments • Westlake, TX

1d • Hybrid

About The Position

Senior Representative - RECENT GRADS WELCOME TO APPLY The Role This function specifically focuses on analyzing and processing transfer of assets delivery requests of mutual fund and brokerage accounts for several lines of business including Retail, Correspondent and Advisor customers. Within this role you will interact with many different groups in Fidelity and throughout the Financial Services industry. Your responsibilities include: Meeting and maintaining minimum productivity level requirements Performing analysis on transactions to ensure all business requirements have been met Delivering quality work in every interaction through timely and accurate processing Handling written and telephone inquiries from internal business partners, correspondent firms and other financial services companies Prioritizing work effectively in a fast-paced environment to ensure multiple deadlines are met The Expertise and Skills You Bring Financial Services Operations or Phone Center experience preferred Series 7 License preferred Bachelor’s Degree required You have strong analysis skills and are detail oriented You can manage your time effectively while meeting high performance standards Your strong written and verbal communications skills allow to you clearly explain ideas, questions and resolutions to your team, as well other internal and external business partners You have the ability to take initiative and can identify process improvement opportunities to create efficiencies within the department You have the ability to contribute to and thrive in a fast paced, highly engaged team-oriented environment and have a positive attitude and be open minded You have exceptional problem resolution skills while being able to assess risk and interpret business requirements to provide possible solutions The Team As a Money and Assets Movement Representative, you will be responsible for analyzing Transfer Initiation Forms, and initiating delivery transfers of a wide variety of asset types, including money, stocks, bonds and mutual funds. You will use multiple channels to deliver these assets, which include the Automated Customer Account Transfer System (ACATS) and the Depository Trust Company (DTC), among others. Some transactions will require you to interact and coordinate with our internal business partners as well as counterparts across the Financial Services industry. The Transfer of Assets Deliveries department handles transfer out requests and written inquiries regarding these requests for all internal lines of businesses, as well as telephone inquiries from other Financial Services companies to ensure transactions are completed in a timely manner. The department focuses on delivering quality in every interaction with the end goal of helping our clients meet their financial needs. Certifications: Category: Brokerage Operations Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to [e-mail], or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact [e-mail] For roles based in Germany: Contact [e-mail] Fidelity Privacy Policy

Requirements

• Bachelor’s Degree required
• You have strong analysis skills and are detail oriented
• You can manage your time effectively while meeting high performance standards
• Your strong written and verbal communications skills allow to you clearly explain ideas, questions and resolutions to your team, as well other internal and external business partners
• You have the ability to take initiative and can identify process improvement opportunities to create efficiencies within the department
• You have the ability to contribute to and thrive in a fast paced, highly engaged team-oriented environment and have a positive attitude and be open minded
• You have exceptional problem resolution skills while being able to assess risk and interpret business requirements to provide possible solutions

Nice To Haves

• Financial Services Operations or Phone Center experience preferred
• Series 7 License preferred

Responsibilities

• Meeting and maintaining minimum productivity level requirements
• Performing analysis on transactions to ensure all business requirements have been met
• Delivering quality work in every interaction through timely and accurate processing
• Handling written and telephone inquiries from internal business partners, correspondent firms and other financial services companies
• Prioritizing work effectively in a fast-paced environment to ensure multiple deadlines are met

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level