About The Position

The Sr. Sales Associate is responsible for achieving inside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer’s buying experience. Owns a book of larger, more complex accounts, and is proficient in all aspects of the inside sales process. Partners with field sales professionals to drive profitable growth and ensure customer satisfaction. Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives. Markets products and offers value-added services. Develops strong business relationships in growing existing accounts, prospects for opportunities within account base. Reports industry trends, competitive pricing and customer feedback to management. Owns, qualifies and develops opportunities passed from marketing, outside sales, national accounts. Keeps abreast of new products, acquire and relay competitive knowledge. Identifies ways for continuous improvement of processes.

Requirements

  • 3 years sales and sales administration in either electrical or industrial construction equipment.
  • Telephone sales or business development with proven track record of achieving revenue goals.
  • High School Degree or Equivalent required
  • Knowledge of electrical, construction or mechanical products.
  • Ability to perform multiple tasks simultaneously.
  • Strong computer skills, including MS Office.
  • Ability to prospect and market concepts to existing and potential accounts.
  • Ability to work in a team environment and mentor team members
  • Strong written and verbal communications skills.
  • Attention to detail.
  • Ability to interpret complex information
  • Ability to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations, maintain constructive working relationships despite disagreement.
  • Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues.
  • Ability to influence others.
  • Ability to prepare for emerging customer needs.
  • Technical aptitude for equipment and service related issues.

Responsibilities

  • Achieving inside sales revenue goals by obtaining and up-selling orders
  • Creating customer satisfaction
  • Adding value to the customer’s buying experience
  • Partnering with field sales professionals to drive profitable growth and ensure customer satisfaction
  • Meeting and exceeding performance measurements based on volume budgets, profitability, penetration, efficiency objectives
  • Marketing products and offering value-added services
  • Developing strong business relationships in growing existing accounts
  • Prospecting for opportunities within account base
  • Reporting industry trends, competitive pricing and customer feedback to management
  • Owning, qualifying and developing opportunities passed from marketing, outside sales, national accounts
  • Keeping abreast of new products, acquire and relay competitive knowledge
  • Identifying ways for continuous improvement of processes

Benefits

  • participation in a bonus or sales incentive plan
  • commission structure that provides additional compensation based on sales results
  • paid time off, medical, dental, and vision coverage, and retirement savings plans
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