Senior Service Training Coordinator

Generac Power Systems • Waukesha, WI

2d • Onsite

About The Position

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. In the role of Senior Service Training Coordinator working onsite at our Service Training Center you will be part of the Technical Service Training team. The Senior Service Training Coordinator is responsible for coordinating all factory field classes, creates schedules, and enters course and student completion data. The Coordinator maintains training classes on websites, processes training orders for all training centers and researches issues that may arise. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.

Requirements

• Associate’s Degree or equivalent experience
• 4 years of relevant experience
• Proficiency with Microsoft Office Suite software (word, excel, PowerPoint, Outlook)
• Excellent interpersonal, verbal and written communication skills
• Effective prioritization and time management skills
• Ability to prioritize multiple projects with shifting priorities, moving deadlines in a fast paced environment
• Ability to interact with customers and employees from all levels of the organization
• Exceptional level of attention to detail, follow through and organizational skills
• Ability to act proactively, independently and decisively to quickly assess needs and identify logical solutions

Nice To Haves

• Previous experience using SAP or equivalent ERP
• LMS Experience

Responsibilities

• Managing all aspects of the Service Training Classes, includes all factory and field classes and posts on appropriate web sites.
• Maintains accurate course and Tech I.D. training data in appropriate systems.
• Develop and update department reports and format to requested needs for the business.
• Support and backup basic LMS Administrative duties
• Help develop, document and maintain processes for department PO creation and recording

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree