Senior ServiceNow Developer

CACI

10d

About The Position

CACI is seeking a Senior ServiceNow Developer to develop highly complex, mission-critical scoped and global applications for the Federal Protective Service (FPS). As a Sr. ServiceNow Developer, you will be part of a development team working alongside other ServiceNow Developers, Administrators and Architects. You’ll be creating workflows, configuring modules, and designing applications for various parts of the platform for FPS. As the ideal candidate, you will be able to think critically in solving urgent mission issues, focusing on supporting the development of ITSM, ITBM, CSM, WSD, HRSD and scoped SN Applications. You must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both contractors and government employees. The Service Now developer will be competent in CMDB data management, integrations, troubleshooting, reporting and dashboards. You should speak well in front of an audience and be able to present briefs to high-ranking government personnel and be able to provide whiteboard sessions and presentations to personnel in a clear, concise but comprehensive manner.

Requirements

U.S. citizen with the ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) - Active EOD preferred
BA/BS + 18 years’ applicable experience or MA/MS + 10 years applicable experience
1 or more active ServiceNow certifications
Experience with ITSM, ITBM, CSM, WSD, HRSD and scoped SN Applications Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool
Experience integrating ServiceNow with external systems through SOAP or REST web services
Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow
Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation

Nice To Haves

Experience developing ServiceNow Mobile Applications
ITIL v4 - Foundation
Previous DHS or DoD experience
ServiceNow EAM or ITAM experience

Responsibilities

Actively participate in agile daily scrums and ceremonies, updating stories daily in SNOW documenting development progress and collaborating across platform teams
Develop, maintain and enhance applications on the ServiceNow platform includes, but not limited to ITSM, ITBM, CSM, WSD, HRSD and scoped SN Applications.
You will be responsible for helping to develop code, unit test, hold code reviews, check in code and help to build the code pipeline for continuous integration/continuous delivery.
Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API
Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
Create and maintain system design and operations documentation
Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks
Ensure all development is created in alignment with DHS ServiceNow Platform Guidance and ServiceNow Technical Best Practices

Benefits

Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive compensation, benefits and learning and development opportunities.
Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

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