Senior Technical Writer

Gainwell Technologies LLC•Dublin, OH

1d•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Your role in our mission Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures, and specifications to provide clients with information regarding technical areas in a less technical way. Assists in establishing style guidelines and standards for texts and illustrations to meet business needs. Interviews programmers, engineers, developers, and other technical personnel; Reads previous documentation and design notes and uses computer-based training or company technical products to gather and research technical information for use in more complex documentation. Writes, organizes, enters and compiles more complex online help files to support end users. Creates, compiles, and delivers more complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes. Assists in creating project plan, etc. for completing documentation. Provides leadership and work guidance to less experienced personnel. Might serve as a Lead on their assigned account(s)

Requirements

7 or more years’ experience
College Graduate or equivalent experience
Experience working with desktop publishing, word processing, and on-line documentation software
Experience working with industry writing style such as grammar, sentence form, and structure
Experience working with company software products
Strong communication skills
Personal computer and business solutions software skills
Great proofreading and editing skills
Ability to convert technical knowledge into easily understood terms
Ability to work independently and as part of a team

Responsibilities

Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures, and specifications to provide clients with information regarding technical areas in a less technical way.
Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
Interviews programmers, engineers, developers, and other technical personnel; Reads previous documentation and design notes and uses computer-based training or company technical products to gather and research technical information for use in more complex documentation.
Writes, organizes, enters and compiles more complex online help files to support end users.
Creates, compiles, and delivers more complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.
Assists in creating project plan, etc. for completing documentation.
Provides leadership and work guidance to less experienced personnel.
Might serve as a Lead on their assigned account(s)