Senior UX/UI Design Lead
About The Position
As a Senior User Experience (UX/UI) Design Lead, you will be a design leader on our team of designers and researchers that empathize with and advocate for our internal users and external customers, connect insights to design strategy, and create new digital interactions and experiences across our web and mobile platforms. This role will focus primarily on the design of interfaces for our sales team and our retail team, enabling our organization to deliver an excellent experience to our internal users and ultimately our consignors and buyers, driving value and efficiency for our business. Our designers participate in all parts of the design process, from fielding design research, to shaping strategy, to generating divergent options, prototyping, and iterating based on user and stakeholder feedback. As a senior member of the team, we expect you to take this a step further and drive the end-to-end design process. This starts with crafting the right design brief in partnership with product, engineering, and stakeholders and goes all the way to handing off pixel perfect screens for testing and iteration post production. We’re looking for curious people who are divergent thinkers and confident collaborators. You will seek to understand the why behind what our customers think, say, feel, and do to get inspired, and you will take the initiative to explore and visualize what this could mean for our product. You’ll work with partners and stakeholders from across the company, telling the real stories behind your work to drive consensus, ship meaningful products, and amplify the role of human-centered design within the company.
Requirements
- 7+ years of experience in UX Design, UI Design, Systems design, Interaction Design, Product Design or similar
- Experience with human-centered design process, starting with user insights, ideating, prototyping, and iterating based on user feedback
- Interaction design where you’ve made things that are discoverable, comfortable, and give good feedback.
- Attention to how everything responds before, during, and after
- 2D interactive prototyping where people can try things with taps, swipes, or clicks
- Portfolio demonstrating a range of work, from developing new to the world products/experiences to refining things that already exist (can include work that has and has not shipped)
- Experience designing interfaces across mobile apps and websites, bonus if you’ve designed for and with AI tools
- Ability to travel up to 5%
Responsibilities
- Drive end-to-end product and feature design for your squads
- Collaborate with research to design studies, gain empathy for users’ unmet needs, desires, and aspirations (current and future)
- Turn insights into actionable strategy to guide your work (e.g. using segmentation, personas, and insights to define a design space; creating customer journey maps where necessary; developing design principles or other frameworks to organize solutioning)
- Draw interfaces and make prototypes that are informed by customer insights (from pen and paper to interactive prototypes)
- Share your work with end users, the design team, Product & Tech collaborators, and business stakeholders to get feedback, learn, and iterate
- Collaborate with product managers, engineers, and business stakeholders to bring your work to market
- Explore and adopt AI tools and new methods that will help us accelerate our workflows and raise the level of quality of our digital experience
Benefits
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- Flexible Time Off (With Manager Approval)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
