Senior Workplace Experience Coordinator

M3 Insurance•Madison, WI

56d

About The Position

As a Senior Workplace Experience Coordinator at M3, you'll lead the charge in creating exceptional work environments across our office locations. This role offers an exciting blend of operational leadership, project management, and the opportunity to mentor junior team members while collaborating with the Senior Director of Workplace Experience, making it an ideal opportunity for experienced professionals looking to make a significant impact while advancing their leadership skills in a growing organization. How You Will Make an Impact Oversee day-to-day operations for assigned office locations, ensuring safe, clean, and functional workspaces for all team members. Lead space utilization efforts and strategic planning initiatives to maximize workplace efficiency and employee satisfaction. Manage vendor relationships and coordinate service providers for routine services and minor projects, ensuring cost-effective solutions. Support lease administration by tracking expiration dates, preparing documentation, and maintaining accurate records. Serve as backup for mailroom operations, including mail preparation and processing for the organization. Drive process improvements and automation initiatives to streamline mail handling and reduce operational time. Maintain building safety standards, conduct periodic safety checks, and support comprehensive safety training initiatives. Lead small-scale workplace projects from conception to completion, ensuring timelines and budgets are consistently met. Mentor and guide Workplace Experience Coordinators, providing expertise on processes and best practices. Collaborate on business continuity plans and emergency response procedures to ensure organizational resilience.

Requirements

Bachelor's degree preferred.
3–5 years of experience in workplace operations, facilities management, or related field.
Strong organizational and project management skills with proven ability to handle multiple priorities.
Excellent communication and problem-solving abilities, with experience in vendor management.
Proficiency in Microsoft Office Suite and facility management systems.
Valid driver's license and compliance with M3's motor vehicle safety policy.
Ability to work in an active office environment and travel to regional offices for day trips.

Nice To Haves

Leadership experience and mentoring capabilities are highly valued.

Responsibilities

Oversee day-to-day operations for assigned office locations, ensuring safe, clean, and functional workspaces for all team members.
Lead space utilization efforts and strategic planning initiatives to maximize workplace efficiency and employee satisfaction.
Manage vendor relationships and coordinate service providers for routine services and minor projects, ensuring cost-effective solutions.
Support lease administration by tracking expiration dates, preparing documentation, and maintaining accurate records.
Serve as backup for mailroom operations, including mail preparation and processing for the organization.
Drive process improvements and automation initiatives to streamline mail handling and reduce operational time.
Maintain building safety standards, conduct periodic safety checks, and support comprehensive safety training initiatives.
Lead small-scale workplace projects from conception to completion, ensuring timelines and budgets are consistently met.
Mentor and guide Workplace Experience Coordinators, providing expertise on processes and best practices.
Collaborate on business continuity plans and emergency response procedures to ensure organizational resilience.