Server - Francis Ford Coppola Winery (Seasonal)

Delicato Family Wines

11d • $17 - $23 • Onsite

About The Position

The Server provides excellent food and beverage service to all guests and strives to maintain a clean, friendly environment for employees and guests to enjoy. This position is responsible for all orders and maintaining cleanliness throughout established dining areas, whether at restaurant or poolside.

Requirements

• High School diploma or GED equivalent
• 6+ months serving experience
• Comparable restaurant service background
• Must be at least 21 years of age
• TIPS Certification or Certified within 90 days of employment
• CA Food Handlers certification required
• Must be able to work weekends and holidays
• Fluent in English
• Excellent communication skills
• Ability to work in high paced work environment
• Ability to multitask, troubleshoot, and prioritize

Nice To Haves

• OpenTable and DinerWare experience is a plus

Responsibilities

• Welcomes guests promptly in a warm and friendly manner
• Takes food and beverage orders from guests accurately and with a positive attitude
• Works together with culinary staff to ensure food is expedited quickly and correctly
• Describes the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions
• Provides each menu item’s taste, origin, and preparation methods; maintains knowledge about the menu, and all ingredients
• Provides wine presentations and recommendations
• Inspects cleanliness and presentation of all book checks, trays, chinaware, plastic GoVino glasses, and flatware before use
• Clears tables and resets them neatly and according to specification
• Maintains cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas
• Communicates guest orders including special dietary needs, allergies, or requests to the respective staff
• Attends line-ups and is aware of promotions and events that are going on at the winery
• Follows proper plate presentation and garnish set up details
• Checks in with guests to ensure satisfaction with each food course and beverage
• Promotes restaurants, wines, tasting room, wine club and upcoming events
• Performs side work including, but not limited to, cleaning, stocking, polishing silverware, plastic GoVino glass, folding napkins, bussing, and resetting tables and chairs
• Takes lead in any guest issues that may arise during shift and informs management
• Prepares checks accurately with appropriate discounts if applicable
• Handles cash, credit, debit, and gift card transaction; ensures charges are accurate and returns correct change to guests; balances the cash register at the end of the day
• Performs opening and closing duties as needed, including complete paperwork correctly after the end of every shift, and ensures that all tasks are carried out before the end of shift
• Ensures that the Department areas are left clean and presentable at the end of each shift
• Thanks guests when departing and invites them back
• Other duties may be assigned
• Other duties may be assigned

Benefits

• Delicato Family Wines offers its employees a generous and comprehensive benefits package.
• The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents.
• Additional health benefits include life, disability and flexible spending accounts.
• Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED