Service Administrator

Cummins • Pittsburgh, PA

10d

About The Position

We are looking for a talented Service Administrator for our Distribution
business in Pittsburgh, PA.

In this role, you will make an impact in the following ways:

Serve as the primary point of contact with customers by phone, email, and
face-to-face interactions at the branch, developing positive relationships
with key customers.
Identify customer’s needs, gather pertinent information, provide quotes,
develop claims, prepares repair plans and provide status updates to customers
on repair work.
Review/create work orders to ensure accuracy for invoicing and warranty.

Other administrative task on a need-by-need basis

Cummins is an equal opportunity employer. Our policy is to provide equal
employment opportunities to all qualified persons without regard to race, sex,
color, disability, national origin, age, religion, union affiliation, sexual
orientation, veteran status, citizenship, gender identity, or other status
protected by law.

Responsibilities

• Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.
• Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
• Review/create work orders to ensure accuracy for invoicing and warranty.
• Other administrative task on a need-by-need basis

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed