Service Technician Tool Repair

SouthernCarlson, Inc. • Phoenix, AZ

7d • Onsite

About The Position

We’re hiring a Service Technician who enjoys hands-on work, troubleshooting equipment, and helping customers keep their tools running efficiently. If you have strong mechanical aptitude and enjoy solving problems while delivering excellent service, this role is for you.

Requirements

• Experience repairing small engines, construction tools, or pneumatic/electric power tools preferred
• Previous experience in construction or industrial supply industry is a plus
• Strong mechanical aptitude and problem-solving ability
• Customer-focused mindset with strong communication skills
• Organized and detail-oriented with the ability to manage multiple tasks
• Basic computer proficiency
• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
• High school diploma or equivalent required

Responsibilities

• Troubleshoot and repair pneumatic and electric power tools including nail guns and staple guns
• Provide customers with guidance on proper tool operation and maintenance
• Process and fulfill customer orders accurately and efficiently
• Complete documentation such as work orders, parts orders, and service records
• Partner with the sales team to resolve customer issues and ensure satisfaction
• Deliver professional, friendly customer service during all service interactions

Benefits

• Health, Dental, Vision
• 401(k) enrollment options
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED