Service/Telematics Planner

Sundt•Phoenix, AZ

15h

About The Position

As a 100% employee-owned contractor, when you work at Sundt, you’re not just hiring on at a company, you’re joining a culture. Because everyone at Sundt is part owner, you’ll join a team of people who are deeply invested in their work. From apprentices to managers, we’re passionate about the details and deliberate in everything we do. At Sundt we focus on building long-term prosperity for our clients, communities, and employee-owners. We offer competitive pay, industry-leading benefits including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth. We’re driven by skill, grit and purpose. Join us as we strive to be the most skilled builder in America. The Service/Telematics Planner supports the Equipment Services (ES) department by assisting with system administration, process improvements, telematics coordination, preventative maintenance tracking, and equipment data accuracy. This role serves as a key liaison between field technicians, mechanics, accounting, and management to ensure equipment utilization, maintenance, and billing processes are accurate and efficient.

Requirements

Ability to work collaboratively with field technicians, mechanics, accounting, and management.
Experience with JD Edwards (JOE) Enterprise One; Heavy Job experience preferred.
Experience with preventative maintenance programs, equipment servicing workflows, and work order management.
High School Diploma or GED required.
Prior experience in heavy equipment dealership operations, construction equipment management, contractor or fleet maintenance environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook required).
Strong organizational skills with high attention to detail.
Strong understanding of heavy equipment operations, maintenance cycles, and utilization tracking.

Responsibilities

Assist the Equipment Services (ES) department with system administration, IT support, and process improvement initiatives.
Coordinate telematics devices across the heavy equipment fleet, (Vision Link, JD Link, iCraneTrax,etc).
Ensure equipment data accuracy across all related mobile and web applications.
Maintain accurate equipment data across OEM and fleet management platforms (CAT, CAT Inspect, and related apps).
Maintain fuel and DEF inventories, entries, month end reporting.
Maintain machine control and survey gear inventory, including tracking, internal transfers, and documentation.
Monitor preventative maintenance (PM) service work orders, including assigning work to technicians, tracking status, and ensuring timely closure.
Process equipment-related invoices, including fuel, DEF, and telematics, for inventory and payment.
Process month-end close activities, including journal entries and reconciliation related to fuel, telematics and inventory.
Support field lube technicians and mechanics with JD Edwards (E1) questions, training, and troubleshooting.