Shelter Supervisor - William Booth Center

The Salvation Army Southern California•Seattle, WA

7d•$28•Onsite

About The Position

The William Booth Center (WBC) Shelter Supervisor is responsible for all supervisory responsibilities associated with front desk operations, including shift scheduling, timecards, payroll preparations, approving paid time off (PTO) requests, ensuring standard operating procedures (SOP) are followed, coordinating shift adjustments and other related tasks in coordination with the Assistant Director of WBC. In addition, the Shelter Supervisor provides administrative support to the William Booth Center in addition to leading and assisting with the training and ongoing support of staff. This position will receive daily supervision from the Assistant Director of WBC along with direct consultation on complex matters.

Requirements

High school diploma or GED.
Minimum 1 year of experience in public contact/customer service.
1 year of supervisory experience.
Experience working with individuals experiencing homelessness in a shelter/residential program.
Experience with and understanding of Trauma-Informed Care, Mental Health First Aid, and conflict resolution.

Responsibilities

Provide direct supervision of Shelter Support Staff in coordination with the Assistant Director of WBC.
Assist as needed in the hiring of permanent, temporary, and on-call shelter staff.
Attend and participate in all staff meetings.
Conduct staff meetings for WBC’s shelter program staff.
Provide policy and procedure guidance to Shelter Support Staff.
Provide supportive care to residents experiencing personal crises.

Benefits

paid holidays
vacation time
sick time
medical, vision, and dental insurance
Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area.
Voluntary +1 and +family coverage at additional cost.
Delta Dental DHMO and DPPO dental insurance are offered.
An employer-paid life insurance policy covers employees.
Voluntary supplemental life, short-term and long-term disability plans are available.
Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.
The benefit is 40 hours of Paid Leave for qualifying events.
12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.
Two weeks annually, accruing from day one, for non-exempt positions.
Four weeks annually, accruing from day one, for exempt positions.
Accrued vacation is eligible for use after six months’ service time.
13 designated holidays + 1 floating holiday per year