Shift Manager VLT

Caesars Entertainment • Columbus, OH

13d

About The Position

Oversees the daily VLT operations of the gaming floor. Responsibilities Scheduling for all employees on their respective shift Charting attendance Issuing disciplinary actions when needed Maintain interaction with Manager of VLT Operations and assistant shift managers to pass on any pertinent information Log all the day’s events in the log book Meet and greet jackpot winners of certain amounts when the assistants are not available to do so, and assist the guests with any needs, questions, or problems they may have. Be available to all assistant floor managers, supervisors and attendants for any needs they may have, Be on the lookout for any suspicious activities, and assist with any projects they need completed. All other duties as assigned. Qualifications Must be 100% customer service focused, possess good interpersonal skills, be organized and be able to work in a fast paced and demanding environment. Must be detail-oriented, possess computer skills and handle multiple tasks simultaneously. Confidentiality a must. Must have knowledge of all Games on the Gaming Floor and be able to determine proper payouts. Must also have basic computer skills. Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. High School Diploma or equivalent. ADDITIONAL REQUIREMENTS Ability to push and pull up to 50 pounds Ability to lift and carry objects up to 30 pounds Ability to bend, stoop, twist, reach, and kneel repetitively Ascend and descend stairs and maintain equilibrium for an extended period Must be able to work from a standing position and/or walking motion for extended period Ability to work in a smoking and pet-friendly environment

Requirements

• Must be 100% customer service focused, possess good interpersonal skills, be organized and be able to work in a fast paced and demanding environment.
• Must be detail-oriented, possess computer skills and handle multiple tasks simultaneously.
• Confidentiality a must.
• Must have knowledge of all Games on the Gaming Floor and be able to determine proper payouts.
• Must also have basic computer skills.
• Must be able to stand/walk/ sit for extended periods.
• May be exposed to working in a noisy, smoke/secondary smoke environment.
• Must be at least 21.
• Must be able to obtain and maintain appropriate licensing.
• Must be able to pass a background investigation.
• High School Diploma or equivalent.
• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment

Responsibilities

• Scheduling for all employees on their respective shift
• Charting attendance
• Issuing disciplinary actions when needed
• Maintain interaction with Manager of VLT Operations and assistant shift managers to pass on any pertinent information
• Log all the day’s events in the log book
• Meet and greet jackpot winners of certain amounts when the assistants are not available to do so, and assist the guests with any needs, questions, or problems they may have.
• Be available to all assistant floor managers, supervisors and attendants for any needs they may have
• Be on the lookout for any suspicious activities, and assist with any projects they need completed.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED