About The Position

Shipping Logistics Specialist – High‑Volume Small Parcel Operations Location Glenwood, IL Overview We’re seeking a highly skilled Shipping Logistics Specialist to manage and optimize high‑volume small‑parcel operations across multiple carriers and platforms. This role is ideal for someone who thrives in a fast‑paced environment, understands the nuances of domestic and international shipping, and can bridge the gap between logistics and technology to keep packages moving efficiently and cost‑effectively.

Requirements

  • Proven experience in high‑volume small‑parcel logistics or fulfillment environments.
  • Proficiency with multiple shipping software systems, carrier APIs, and integrated order‑management tools.
  • Strong understanding of USPS, UPS, FedEx, DHL, and other carrier requirements, including international shipping and customs procedures.
  • Ability to interpret and troubleshoot technical issues related to shipping systems, integrations, and data flows.
  • Analytical mindset with experience using shipping metrics to drive cost‑saving decisions.
  • Excellent communication skills and the ability to collaborate effectively with IT, operations, and customer service teams.
  • Detail‑oriented, organized, and comfortable managing multiple priorities simultaneously.

Nice To Haves

  • Experience with ERP or WMS platforms.
  • Familiarity with automation tools, batch processing, and high‑volume label generation.
  • Knowledge of HS codes, duties/taxes, and international compliance requirements.

Responsibilities

  • Oversee daily small‑parcel shipping operations, ensuring accuracy, speed, and compliance with carrier and regulatory requirements.
  • Utilize and manage multiple shipping software platforms and APIs to generate labels, process orders, and streamline workflows.
  • Coordinate domestic and international shipments, including documentation, customs declarations, and clearance processes.
  • Troubleshoot label creation issues, address verification errors, and system inconsistencies by collaborating closely with IT and technical support teams.
  • Analyze shipping data to identify trends, reduce costs, and recommend the most economical carrier and service levels for various shipment profiles.
  • Maintain strong working relationships with carriers, postal services, and third‑party logistics partners.
  • Ensure adherence to postal regulations, international shipping standards, and compliance requirements.
  • Continuously evaluate and improve shipping processes to enhance efficiency, accuracy, and customer satisfaction.
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