Shop Supervisor of Production
About The Position
TES Staffing is supporting a leading company who designs and manufactures premium fingerboard products for a passionate, detail-obsessed community. They care deeply about craftsmanship, creativity, and doing things the right way, not the rushed way. As the company grows, they have partnered with TES Staffing to level up their operations so the incredible products coming out of the shop make it smoothly into the hands of customers around the world . We’re looking for a hands-on Shop Operations Manager who loves keeping things moving, organized, and flowing — without letting details fall through the cracks. You’ll own the day-to-day rhythm of our shop and fulfillment operations: making sure products move cleanly from done → packed → shipped → happy customers . You’ll lead a small team, jump in where needed, and work closely with our R&D & Production Manager to keep everything aligned. If you enjoy structured chaos, physical products, and being the person who makes sure nothing gets missed — this role is for you.
Requirements
- Experience managing fulfillment, warehouse, or operations workflows
- Comfort leading and developing a small team
- A hands-on mindset — you’re not afraid to jump in
- Strong organization and follow-through
- Basic comfort with spreadsheets and order systems
- Experience working with some kind of ERP, inventory management, or shipping software
- Solid working knowledge of Google Workspace or Microsoft Office , especially Sheets/Excel
- Updating and maintaining trackers
- Filtering and sorting data
- Using basic formulas
Nice To Haves
- Amazon FBA experience
- Light manufacturing experience
- Process improvement experience
- Familiarity with skateboarding, fingerboarding, or niche product brands
Responsibilities
- Fulfillment & Shipping Run daily pick / pack / ship operations
- Lead and support the fulfillment team (including training & development)
- Make sure orders go out accurately and on time
- Create and manage Amazon FBA shipments
- Keep staging areas clean, organized, and easy to understand at a glance
- Coordinate with R&D & Production to move products from “made” to “ready to ship”
- Handle packaging, labeling, QA checks, and final prep
- Jump in hands-on when needed (assembly, light production, 3D printing support, etc.)
- Create, track, and manage purchase orders
- Coordinate with vendors and handle receiving
- Flag large or strategic purchases for leadership approval before release
- Oversee day-to-day customer service (or jump in directly when needed)
- Spot recurring issues and surface them with clear recommendations
- Know when to solve, escalate, or improve the system
- Define and enforce clear “ready to ship” standards
- Identify inefficiencies and propose practical, real-world fixes
- Catch problems early and help prevent repeat issues
- Ensure clean handoffs between production, fulfillment, vendors, and customers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
