Showroom Sales Support Representative

Ferguson Enterprises•Rockville, MD

55d•$22 - $34•Onsite

About The Position

Ferguson is looking to hire a motivated Showroom Sales Support Representative who has the desire to build a long-term career with the organization.

0-3 years sales and/or customer service experience preferred
Knowledge of plumbing fixtures, lighting, and appliances or the ability to quickly learn these product lines
Bilingual in Spanish is a plus
A desire to learn with a drive to succeed
Passion for collaboration and desire to assist customers across the team
Ability to build long-lasting relationships while balancing business and customer needs
Drive to act and respond quickly to customer needs and make decisions in a timely manner
General digital literacy including Microsoft Office
Strong written and verbal communication skills, ensuring information is conveyed accurately and with clarity

Work hand-in-hand with Outside Sales and Showroom Consultants by performing the administrative functions that ensure our customer's needs are being met
Assists in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs
Providing hands-on assistance on an as-needed basis such as helping assist customers on the showroom floor
Presents job quotes and provides accurate pricing and inventory information to customers
Uses Salesforce and phone system effectively