Slot Assistant Shift Manager

Meskwaki Bingo Casino Hotel • Columbia Township, IA

5d

About The Position

Assists the Shift Manager with planning, managing, and coordinating all aspects of an assigned shift for the Slot Department.

Requirements

• High School Diploma or GED.
• Associates degree in relevant field of study, or four (4) years of Slot Attendant experience including 1 year supervisory level experience, or an equivalent combination of education and experience.
• Knowledge of slot machine functions including jackpot payout levels, payout procedures, pay table information and basic machine repair techniques are required.
• Must have knowledge of Title 31 requirements and the Minimum Internal Control Standards (MICS).
• Must be able to obtain and maintain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission.
• Must be able to work independently without supervision.
• Must be able to handle busy and stressful situations.
• Must be flexible with working hours and days off.
• Self motivating, responsible and must possess leadership qualities.
• Possess tact, diplomacy and initiative in resolving of guest or employee concern, and ensuring proper follow-up.
• Must be able to meet all internal supervisory or higher, training and education requirements.

Nice To Haves

• Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures.

Responsibilities

• Maintains confidentiality on all internal departmental matters, correspondence and proprietary data.
• Safeguard and account for the assets of the owners.
• Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission.
• Assumes responsibility of shift operations when the Shift Manager is absent.
• Assists the Shift Manager in achieving goals and objectives of the Slot Department.
• Monitors Slot Department activities and Slot Department employees for adherence and compliance to all regulations, policies and procedures.
• Accurately process proper forms in accordance with Title 31 requirements and Internal Control procedures.
• Assists Shift Manager in coordination of schedules to ensure proper work force management and proper overtime management.
• Access gaming device historical data, device option review and perform actions resulting in guest dispute resolution and/or proper machine function.
• Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation.
• Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers.
• Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect.
• May issue point redemptions to customers in accordance with established policies and procedures.
• Performs miscellaneous duties and responsibilities as assigned by Slot Shift Manager.
• Attends all required meetings and training sessions.
• Performs other job related duties as assigned.

Benefits

• Health Plan (Medical, Dental, and Vision)
• PTO
• Holiday Pay
• 401(k) Retirement Savings Plan
• weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED