Slot Attendant / Cashier / Bingo

Chances

3d • $18 - $18

About The Position

Gateway Casino is seeking a customer-service pro who loves working in the fast-paced and exciting world of the casino. This role is ideal for those who love interacting with the public and providing next-level support to our many guests who enjoy playing the slot machines, along with working a variety of positions and shifts.

In this role, you provide vital front-line customer support that includes observing slot players and machines in specific areas, working the cash desk(s) as well as a role in Bingo. You will also offer instruction and answer questions on various games and machines to ensure our guests have a memorable experience at Gateway.

Requirements

• Experience handling cash and working with the public.
• Superior customer service skills and ability to work in a fast-paced environment.
• Able to stand for long periods of time and pull, lift, and carry objects weighted similar to a full box of paper.
• Serving It Right
• The ability to obtain registration with BCLC
• Ability to multi-task and thrive in a team environment.
• A willingness to develop new skills and stay on top of the latest industry news and insights.

Nice To Haves

• Basic knowledge of slot machine functions is an asset.

Responsibilities

• Assist with awareness of and excitement for on-going and up-coming Casino promotions.
• Manage slot machine reservations and promote casino and bingo initiatives.
• Work in compliance with internal controls, company policies and procedures and/or provincial lottery/ gaming policies and procedures.
• Manage a cash float, verify and provide jackpot payouts and monetary change to guests.
• Report any violations and escalate to the appropriate level as necessary.
• Replenishes and maintain slot machines, monitors machine stack lights to ensure prompt service.
• Acquire and maintain a knowledge of all slot/bingo operation policies and procedures.
• Perform other duties as assigned based on operational needs.

Benefits

• Employee benefits such as medical and dental when working 24 hours a week or more on average
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees