Social Media Coordinator

10X Health System•Scottsdale, AZ

4d•Onsite

About The Position

This role exists to make 10X Health impossible to ignore online. You will be the eyes and ears of the brand across every social platform, finding content worth amplifying, owning the inbox, driving the conversation in comment sections, helping build the content calendar, and showing up at events to capture real-time assets. This is a high-volume, high-visibility role for someone who is naturally plugged into health, wellness, and performance culture and who moves quickly without losing brand voice.

Requirements

3+ years of experience in social media in a corporate or high-growth brand environment
Fluency across Instagram, Facebook, TikTok, X/Twitter, YouTube, and Reddit - you use these daily, not just professionally
Ability to manage high message and comment volume and respond within defined SLA windows
Strong written communication with the ability to stay on-brand
Comfortable capturing stills and video content on iPhone in real time
Experience with a social media management platform (Hootsuite, Loomly, Sprout Social, or equivalent)
Familiarity with social analytics and reporting
Ability to work onsite in Scottsdale, AZ and attend events as required
Prolonged periods of sitting at a desk

Nice To Haves

Genuine interest or background in health, wellness, fitness, biohacking, or performance optimization
Experience in a DTC brand, supplement, or health services environment
Experience as a creator producing content online
Knowledge of influencer and affiliate-driven brand ecosystems
Familiarity with sales-driven DM communication techniques

Responsibilities

Social Listening & Reposting
Monitor Instagram, Facebook, TikTok, X/Twitter, YouTube, and Reddit daily for mentions of 10X Health, our products, programs, and team
Identify high-value UGC, testimonials, transformations, and brand-adjacent conversations worth amplifying
Coordinate reposts and reshares across owned channels with proper attribution and brand alignment
Flag notable positive and negative content to the marketing team with context and a recommended action
Maintain a running log of top community content for weekly review
Work with sister company social teams to align on cross-posts and specialty content
Inbox Ownership
Monitor and manage all incoming DMs across 10X Health’s social accounts daily
Respond to common inquiries directly and in a timely manner, using approved messaging and FAQs
Route complex, clinical, or sales-ready messages to the appropriate team (support, sales, clinical) with full context
Follow up to confirm routing was received and resolved, nothing falls through the cracks
Maintain a clean inbox and track recurring DM themes to surface patterns to the team
Comment Section Ownership
Engage actively in comments on all 10X Health’s owned posts across every platform
Monitor and engage on third-party posts involving our products, services, affiliates, and influencer partners
Answer questions accurately, amplify positive sentiment, and de-escalate negative comments professionally
Know when to respond publicly, when to move to DM, when to escalate, and when to ignore — and act accordingly
Use sales-informed communication techniques to convert inquiries into leads from the comment section
Content Calendar & Content Development
Collaborate with the marketing team to build and maintain a weekly and monthly content calendar
Contribute weekly trending content ideas across formats (Reels, TikToks, Stories, carousels, quotes)
Repurpose existing content - blogs, videos, testimonials - into platform-native formats
Ensure all scheduled posts go out on time and in accordance with the calendar
Monitor social trends relevant to health optimization, precision wellness, and performance culture
Event Coverage
Attend 10X Health and Cardone Ventures events, clinic activations, and brand partnerships to capture real-time photo and video
Create and post same-day content from events using iPhone to maintain timely, authentic coverage
Upload, label, and organize all captured footage for the editing team to repurpose
Coordinate with the marketing lead on-site to ensure priority moments are captured
Studio Support
Attend and actively participate in weekly studio production shoots
Prepare scripts, talking points, and creative outlines in advance of each shoot
Support on-set execution, including talent coordination, shot tracking, and real-time content needs