Social Media Specialist

IH Mississippi Valley Credit Union•Moline, IL

About The Position

IHMVCU is recruiting for a Social Media Specialist to join the team! As a credit union serving nearly 160,000 members, we are continually growing our digital presence and strengthen how we connect with members and prospects online. This role is ideal for someone who understands how to turn social media into a business-building tool. The Social Media Specialist will lead Facebook strategy, content, engagement, and performance for our Mortgage Lenders, Investments team, Insurance team, and Indirect Auto team. This position plays a key role in helping these business lines build visibility, strengthen relationships, and generate sales through effective digital marketing efforts. Summary of Position: The Social Media Specialist is responsible for managing and optimizing Facebook pages that support specific sales teams across the credit union. This role will own content planning, publishing, audience engagement, page performance, and ongoing optimization, with a clear focus on increasing reach, engagement, lead generation, and sales outcomes. This position blends strategy with hands-on execution and requires someone who can think creatively, work independently, and use data to guide decisions. The person in this role will partner closely with internal business line leaders and the Marketing team to ensure content aligns with business goals, reflects the IHMVCU brand, and supports growth across key service areas. Tools you will use: Microsoft suite, Adobe InDesign, Illustrator, Photoshop, social media management and monitoring tools, and Google Ads and Analytics. Physical Requirements Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Lifting Demands: Up to 50 lbs. Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. The worker is required to have visual acuity to operate motor vehicles or heavy equipment.

Requirements

Bachelor's degree or equivalent work experience
3+ years of social media and/or digital marketing experience
Proven experience managing business social media platforms, with strong experience using Facebook as a sales and engagement channel
Experience with social media management tools and performance analytics
Ability to create, execute, and optimize content based on data and results
Strong communication skills and ability to collaborate with business partners
Strong time management skills with the ability to manage multiple priorities
Valid driver's license required.

Responsibilities

managing and optimizing Facebook pages that support specific sales teams across the credit union
content planning
publishing
audience engagement
page performance
ongoing optimization
increasing reach
increasing engagement
lead generation
sales outcomes

Benefits

Outstanding training: We are committed to learning new skills and growing personally & professionally
Competitive compensation. Final compensation will be determined by various factors such as experience, specific skills and internal pay equity.
401(k) with company match and profit sharing
Paid time off with paid holidays
Life Insurance
Paid Community Volunteering
Education reimbursement
Fitness reimbursement
Health insurance including dental and vision
Flexible Spending Accounts & Health Savings Accounts
Employee Assistance Program (EAP)
Access to fitness center