Social Services Assistant

Wesley Des Moines • Des Moines, WA

21h • $26 - $38

About The Position

As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health. Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation: Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff). We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff). Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match. A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit. To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary. Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee. This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is https://wesleychoice.org/careers/. Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change. Enrich the lives of older adults through community, choice, and continuing care in the Social Services Assistant role. The Social Services Assistant provides administrative social services support in the Rehabilitation & Care Center to ensure the medically related emotional and social needs of residents are met and maintained. Find your sense of belonging at Wesley! You will provide continuing care through these responsibilities

Requirements

• Demonstrated ability to read, write, speak and understand the English language to communicate with employees, residents, care providers, family members and DPOAs.
• Intermediate computer skills and knowledge of Microsoft Office and Windows applications.
• Ability to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.
• Minimum of two (2) years’ experience working closely with elderly adults in a healthcare, senior living, or home-based environment.
• Ability to walk three to four hours per day.
• Ability to lift up to 50 lbs.
• Ability to assist with transfers, reaching, lifting and pushing.
• Ability to sit for a period of time working at a computer terminal.
• Ability to assist in the evacuation of residents during emergency situations.
• Ability to work under time sensitive constraints.

Nice To Haves

• Bachelor's degree in social work, human services, or equivalent work experience preferred.

Responsibilities

• Assist in the social service needs of residents in the Rehabilitation & Care Center via the implementation of established social service programs.
• Ensure that the medically related emotional and social needs of assigned residents are identified, met and maintained.
• Under the direction of Social Services Director, conduct initial and periodic assessments of the social service and psychosocial needs of assigned residents.
• Ensure all required documentation and charting is complete and accomplished within mandated time frames.
• Ensure confidentiality of resident privacy and HIPAA protected information.
• Enter care, service, MDS, and other resident data into electronic medical record systems such as Point Click Care.
• Maintain social services records including Grievance log.
• Participate in discharge planning, development and implementation of social care plans and resident assessments.
• Plan and facilitate Resident Care Conferences and continuously encourage input from residents and their families regarding the resident care plan.
• Initiate and/or participate in resident and/or family conferences as necessary to address specific issues or problems.
• Positively and professionally represent Wesley care and services to residents, their family members, physicians, other care givers, and the community.
• Develop and maintain a referral file of community and social services agencies and organizations that provide assistance to residents.
• Work with the Social Security Administration (SSA), Veterans Administration (VA), Department of Social and Health Services (DSHS), and a variety of other entities as needed to solve problems on behalf of residents.
• Ensure that Wesley’s Quality of Care Standards are met and that all Federal and State compliance standards are met or exceeded.
• Prepare for and participate in surveys and assist during the survey process as required.
• Learn and apply Company, Federal, State and local rules, regulations, and policies.
• Perform other duties and projects as assigned.

Benefits

• Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff)
• We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year.
• We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff).
• Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match.
• A food and beverage discount of 50% is available to all employees at any Wesley bistro.
• Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit.
• To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid.
• Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary.
• Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees