Social Worker, BSW

SSM Health • Fond du Lac, WI

2d

About The Position

We are seeking a compassionate and collaborative Social Worker (BSW) to support residents in a long‑term care setting. This role focuses on resident advocacy, care coordination, and collaboration with interdisciplinary teams and community partners to ensure residents and families receive the support and resources they need.

Requirements

• Proficiency with Point Click Care (PCC), EPIC, and MDS
• Working knowledge of Minimum Data Set (MDS)
• Understanding of State and Federal compliance requirements
• Active listening and strong communication skills
• Empathy and emotional intelligence
• Conflict resolution and de‑escalation
• Patience, persistence, advocacy, and persuasion
• Bachelor’s degree in Social Work (BSW) required
• No prior experience required
• Frequent sitting, standing, walking, reaching, and keyboard use
• Ability to use vision and hearing for effective communication and safety awareness
• Occasional bending, stooping, twisting, lifting, and driving
• None

Responsibilities

• Conduct resident interviews to assess needs, priorities, and goals
• Document case activity and support individualized treatment plans
• Collaborate with interdisciplinary care teams and community resources
• Assist residents and families with referrals and access to community assistance
• Build and maintain relationships with community health, welfare, and social service agencies
• Identify opportunities to improve standard work practices
• Maintain safety awareness and perform other duties as assigned
• Interviews residents, assesses priorities and documents case activity.
• May consult with members of the multi-disciplinary team in liaison with community resources to support the resident's treatment.
• Assists residents/families with obtaining community assistance by referral to proper resources.
• Develops and maintains working relationships with community health, welfare, and social agencies and seeks creative means to assist the resident with his/her needs.
• Active participant with other members of the team regarding opportunities for improvement in standard work.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
• Explore All Benefits
• SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees