Softgoods Coordinator

Retail Concepts, Inc. • Charlotte, NC

93d

About The Position

Sun & Ski Sports is looking for a Softgoods Coordinator to lead our Apparel and Footwear departments with energy and purpose! In this role, you'll lead a customer-focused, high-performing team dedicated to revolutionizing the shopping experience through exceptional service, merchandising excellence, and a fun, interactive environment. You’ll drive results, streamline processes, and help build a team culture rooted in teamwork, excitement, and success. If you’re ready to take your retail career to the next level — and have a blast doing it — we’d love to have you on board!

Requirements

• 1+ years of management experience, with the ability to lead, motivate, and develop others.
• Knowledge of retail operations, including shrink reduction and inventory control practices.
• Strong skills in recruiting, interviewing, training, and team development.
• Exceptional interpersonal and communication abilities, with a talent for building relationships with vendors, buyers, teammates, and leadership.
• Excellent organizational and time management skills, with the ability to multi-task in a fast-paced environment.
• Proven analytical and problem-solving skills, with a sharp attention to detail.

Responsibilities

• Serve in a supervisory capacity, including opening and closing the store.
• Lead by example, ensuring your team consistently delivers exceptional customer service that exceeds expectations.
• Train and develop team members on selling techniques and promote a culture of continuous improvement.
• Increase sales through product knowledge communication and by sharing enthusiasm with both team and customers.
• Analyze store performance and implement strategic action plans to drive results and maintain accountability.
• Identify challenges and opportunities, providing viable solutions that support operational success.
• Maintain an engaging visual merchandising presentation consistent with brand standards.
• Ensure employee compliance with all company policies and procedures.
• Lead and participate in in-store events, product knowledge clinics, and community outreach.
• Represent and promote the Sun & Ski Sports brand within the local community.
• Communicate regularly with the General Manager, District Manager, and Home Office to stay aligned with company goals.
• Assist in managing store expenses and payroll, including planning, delegation, and adapting to evolving business needs.
• Support Loss Prevention initiatives, minimizing inventory loss and ensuring accurate cash control.

Benefits

• Health, Vision, and Dental Insurance
• Employer Paid Basic Life Insurance
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
• Paid Time Off (PTO)
• 401 (k) Plan + Company Match
• Employee Purchase Discount
• Company/Vendor sponsored Product Knowledge/Training Adventure trips

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees