Software Development Manager
About The Position
The Manager will lead a team responsible for the development, maintenance, and enhancement of our Policy and Billing Administration System. This role ensures delivery of high-quality technology solutions aligned with business objectives, regulatory requirements, and customer needs. The Plymouth Rock Company and its affiliated group of companies write and manage over $2.2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Requirements
- Bachelor’s degree in computer science, information systems, or related field.
- 5+ years of experience in IT leadership roles within Property & Casualty insurance domain.
- Strong knowledge of P&C insurance processes (Policy, Billing, Claims).
- Proficiency in project management methodologies (Agile/Scrum).
- Excellent communication and stakeholder management skills.
- Skilled in cloud migration and modern architecture.
- Familiarity with regulatory compliance in insurance (e.g., state filings, data privacy).
Nice To Haves
- Hands-on experience with core insurance platforms Policy Pro, Billing Pro, claims Pro preferred.
- Knowledge of integration tools and document management systems (e.g., OpenText xPression).
Responsibilities
- Lead and mentor a team of Systems Analysts.
- Foster a collaborative, high-performance culture focused on innovation and continuous improvement.
- Oversee design, development, and deployment of core applications supporting underwriting, rating, policy issuance, billing, and claims.
- Ensure adherence to architectural standards, security protocols, and compliance requirements.
- Manage end-to-end delivery of projects, including planning, resource allocation, and risk management.
- Collaborate with business stakeholders to define requirements and prioritize enhancements.
- Coordinate with third-party vendors for platform upgrades and integrations.
- Monitor SLAs and ensure optimal performance of vendor-supported applications.
- Implement best practices for application lifecycle management, including DevOps, CI/CD, and automated testing.
- Track KPIs for system performance, defect resolution, and team productivity.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
