Software Quality Assurance Analyst

Servicing•Coppell, TX

1d•Onsite

About The Position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Software Quality Assurance Analyst is responsible for responsible for understanding business requirements and flows, creation of test strategy & test case scenarios for execution. Review test results following QA standards ensuring upmost quality of software implementation. Also, perform tasks in sync with the timely releases of the products. Perform manual testing and collaborate with automation team to drive testing efficiencies for repetitive testing tasks.

Requirements

B.S. or B.A. or other related 4-year technical degree required.
2-4 years of related quality assurance experience.
Experience with software development processes including Agile/Lean methodologies, and DevOps concepts, particularly in a CI/CD environment.
Experience testing Mortgage / Financial applications.
Experience with Continuous Integration methodologies.
Knowledge of Mortgage / Financial applications.
Familiarity with defect tracking applications (i.e.. Jira).
Knowledge of Automation frameworks (i.e., Selenium, Azure DevOps preferred).
Familiarity with at least one web test automation framework (Selenium, Azure DevOps preferred).
Ability to quickly learn new systems.
Ability to work effectively under pressure and within deadlines.
Ability to quickly learn new systems.
Troubleshooting and analytical skills.
Working on-site at assigned office location.
Regular and punctual attendance adhering to schedule established by leadership.
Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
Sedentary work in a stationary position at a cubicle for prolonged periods of time.
Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Responsibilities

Design and execute Quality Assurance test plan, including the creation of test cases.
Design and execute User Acceptance test plan, where applicable.
Collaborate with Automation team to develop automation strategy for repetitive and/or complex tasks.
Run regressive test scenarios and evaluate results.
Execute functional, system, and automation tests.
Work closely with QA team to implement the automation roadmap.
Troubleshoot and analyze defects found during testing cycles.
Record, track, and test defects to closure.
Maintain software testing documentation including, but not limited to standard test plans, test cases, and test scripts.
Manage own assignments in relation to the project schedule.
Analyze defined requirements for testability
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions