Software Quality Assurance Manager

LCP TRACKER INC • Orange, CA

7d • $140,000 - $160,000 • Onsite

About The Position

As the Software Quality Assurance Manager at LCPtracker, you will play a pivotal role in leading and evolving our QA practices across manual, automated, and data validation testing. Reporting to the Director of Software Engineering, you will oversee a diverse team of QA Test Analysts and SDETs, ensuring high-quality delivery of our SaaS products through robust testing strategies, process improvements, and cross-functional collaboration.

Requirements

• 5+ years of experience in software quality assurance, with at least 2 years in a leadership or management role.
• Proven experience overseeing QA practices across multiple teams or departments.
• Strong understanding of manual testing, test case development, and defect management.
• Experience with SQL for data validation and backend testing.
• Familiarity with API testing tools (e.g., Postman, GraphQL).
• Hands-on experience with test automation frameworks (e.g., Playwright, Selenium) and programming languages (preferably C#).
• Excellent communication and collaboration skills, especially in cross-functional and distributed team environments.
• Experience in SaaS product development and Agile methodologies.
• Exposure to offshore team management and cross-cultural collaboration.
• Familiarity with compliance and security testing (e.g., FedRAMP).
• Experience with Azure DevOps or similar tools for test management and CI/CD
• Ability to thrive in a fast-paced, multi-tasking environment with shifting priorities and demanding deadlines.
• Detail-oriented with excellent time management skills, capable of effectively prioritizing and organizing workload.
• Experience working in Scrum teams with a deep understanding of Agile methodology.

Nice To Haves

• Scrum certifications are a plus.

Responsibilities

• Own and evolve the QA strategy across all engineering teams, ensuring alignment with product and engineering goals.
• Provide leadership and guidance to QA Test Analysts and SDETs across onshore and offshore teams.
• Standardize and improve QA processes, tools, and documentation across manual, automated, and data validation testing.
• Collaborate with engineering leadership to ensure quality is prioritized in planning, development, and release cycles.
• Support test planning, execution, and reporting for sprint and release activities.
• Promote a culture of quality through coaching, training, and process improvement.
• Partner with DevOps and engineering teams to integrate automated testing into CI/CD pipelines.
• Track and report on quality metrics, defect trends, and test coverage.
• Maintain a high level of confidentiality and use discretion when needed.

Benefits

• Paid Time Off
• 10 Paid Holidays
• Phantom Stock
• 401k Plan with up to 4% company match
• Medical Benefits (Health, Vision and Dental)
• Life Insurance (company paid)
• Long-Term Disability and Short-Term Disability (company paid)
• Employee discounts and perks program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed