Solution Architect Oracle Commerce & CPQ

Henny Penny • Eaton, OH

16h • Hybrid

About The Position

Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more! The Oracle CX Portal Solution Architect is responsible for designing, implementing, and optimizing customer experience (CX) solutions using Oracle's suite of CX applications. This includes portals for Commerce, Service, Field Service, CPQ, and Digital Customer Service. The architect collaborates with cross-functional teams to ensure solutions align with business goals and deliver exceptional customer engagement

Requirements

• Bachelor of Science (B.S) Computer Science, Information Systems, or related field Required
• 5+ years Oracle CX solution architecture Required
• Hands-on experience with Oracle CX modules: Commerce Cloud, Service Cloud, Field Service Cloud, CPQ.
• Strong understanding of solution architecture principles and enterprise SaaS ecosystems.
• Experience with API integrations, microservices, and cloud platforms (Oracle Cloud, AWS, Azure).
• Excellent communication and stakeholder management skills.
• Experience integrating Oracle CX with ERP systems (Oracle Fusion, SAP).
• Exposure to CRM platforms like Salesforce.
• Familiarity with Agile and Waterfall methodologies.
• Ability to work in client-facing roles and manage expectations effectively.

Nice To Haves

• Oracle Certifications in CX or CPQ Preferred

Responsibilities

• Lead the architecture and implementation of Oracle CX portals and applications (Sales Cloud, Service Cloud, Field Service Cloud, CPQ, etc.).
• Design scalable, secure, and high-performing CX solutions tailored to client requirements.
• Develop architecture diagrams, solution design documents, and integration blueprints.
• Configure Oracle CX solutions including routing, filters, and plugins.
• Integrate CX portals with backend systems such as Oracle Fusion Order Management, ERP, and CRM platforms.
• Conduct stakeholder workshops and strategy sessions to gather requirements and align solutions.
• Provide technical leadership and mentorship to development and implementation teams.
• Stay current with Oracle CX product updates and industry trends.
• Consistently models the Company values and expected behaviors.
• Other duties as assigned.

Benefits

• An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service.
• Annual company performance bonus in addition to base salary
• Flexibility to work from home 2 days per week
• Defined career paths so you’ll always know what’s next and what steps can get where you want to go
• Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses
• A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
• Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
• Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment. This facility reflects our continuous evolution in supporting our valued employee owners.
• Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level