Specialist, Revenue & Receivables

Acrisure • Grand Rapids, MI

2d • Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Specialist, Revenue & Receivables to join our growing team in Grand Rapids. The role is responsible for executing daily billing and receivable activities within an insurance environment. This role ensures accurate and timely invoicing, proper setup of billing terms, reconciliation of receivable balances, and adherence to GAAP and internal controls. The specialist supports high-volume billing and receivables processing, contributes to month-end close activities, and partners closely with internal stakeholders to ensure billing accuracy and efficiency.

Requirements

• Strong understanding of insurance billing practices and receivable processes
• Proficiency in Microsoft Excel
• Strong analytical, organizational, and communication skills
• Ability to manage multiple priorities and meet deadlines in a high-volume environment
• Bachelor’s degree in Accounting, Finance, or related field.
• 3+ years of experience in accounts receivable and billing, preferably in the insurance industry.
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

• Experience with Workday or agency management systems preferred

Responsibilities

• Execute end-to-end billing and accounts receivable processes, including policy invoicing, endorsements, adjustments, and cancellations.
• Ensure accurate setup of customer, agent, and carrier billing terms in accordance with insurance contracts.
• Monitor receivable balances and aging reports; identify trends, discrepancies, and potential collection risks.
• Support month-end, quarter-end, and year-end close activities related to billing and receivables, including reconciliations and journal entries.
• Partner with Operations, Sales, and Accounting teams to resolve billing issues and ensure accurate revenue recognition
• Ensure billing and receivable activity is recorded in accordance with GAAP and insurance industry accounting standards.
• Prepare documentation and support internal and external audit requests, including reconciliations and supporting schedules.
• Follow SOX controls and internal accounting policies related to billing and receivables.
• Identify opportunities to improve billing and accounts receivable processes to increase accuracy and efficiency.
• Assist with system enhancements, reporting improvements, and automation initiatives related to billing and receivables.
• Maintain and follow documented standard operating procedures for billing and AR processes.
• Work closely with internal departments to address billing inquiries, resolve discrepancies, and ensure accurate account setup.
• Provide guidance on billing procedures and documentation requirements when needed.

Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees