Specialist, US Claims

Aecon•San Antonio, TX

About The Position

As a North American leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety Always. Our number one core value. If we can’t do it safely, we don’t do it at all. Integrity. We lead by example, with humility and courage. Accountability. We’re passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Diversity, Equity, Inclusion, & Accessibility training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We’re always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview The Claims Specialist is responsible for managing all aspects of workers’ compensation and occupational injury claims across Aecon’s U.S. operations. This role ensures compliance with multi-state workers’ compensation legislation, maintains accurate incident and claims documentation, coordinates early and safe return-to-work programs, and supports consistent compensation administration practices. The role works collaboratively with Operations and EHS teams, third-party administrators (TPAs), insurance partners, medical providers, and state agencies to achieve timely reporting and cost-effective claims management.

Requirements

3–5 years of experience in U.S. workers’ compensation, disability management, claims management, or compensation administration
Working knowledge of multi-state Workers’ Compensation legislation, reporting requirements, and claim processes.
Experience coordinating return-to-work (RTW) programs and communicating effectively with medical providers.
Ability to interpret medical, regulatory, and compensation data and provide clear, actionable recommendations.
Experience with incident or claims management systems; Cority experience is an asset.
High attention to detail and strong judgment regarding sensitive information.
Excellent communication, problem-solving, organization, and stakeholder-management skills.
Solid understanding of U.S. compensation regulations and state pay-transparency requirements.
Proactive, collaborative, and able to thrive in a fast-paced environment.
25% travel to site offices required

Nice To Haves

Experience with compensation survey tools or benchmarking methodologies (asset).
Occupational Health Nurse background an asset
Registered Workers’ Compensation Specialist Professional Designation or Equivalent
Certified Safety Professional or equivalent an asset

Responsibilities

Direct Claims reporting and management with Third Party Claims Administrator
Set up new workers’ compensation claims, verify incident details, and confirm state jurisdiction.
Review and maintain complete, accurate, and audit-ready claim files.
Monitor claims through closure and communicate regularly with insurance carriers and state agencies.
Submit required state forms, wage statements, medical documents, and benefit notices on time.
Prepare reports on claims trends, costs, and outcomes for senior leadership.
Collaborate with EHS teams, insurers, and stakeholders to streamline claims processes.
Ensure Return-to-Work programs comply with federal and state regulations.
Monitor injured worker progress and collaborate with key stakeholders to address barriers to return-to-work.
Review modified-duty options, RTW plans, and ensure accurate documentation.
Schedule and support RTW meetings to facilitate safe and timely return to work.
Build and maintain relationships with clinics and occupational health providers.
Support injury-prevention initiatives and deliver training related to RTW and claims procedures.
Resource and support Pre-Hire Screening Programs.