Sr. Business Analyst Summary: The Business Cards and Payments (BC&P) Strategy team helps lead the top of house horizontal strategy and analytics function for the Head of BC&P Strategy, Acquisitions, and Customer Management (SVP) and his leadership team. As a Sr Business Analyst, you will apply your strategic and analytical skills to a wide variety of strategic problems such as identifying key drivers and solutions for growing our customers base, building business cases for new products and features, performing competitive analyses, assessing various GTM options, and evaluating technological capabilities required. Additionally, you will support the overall BC&P leadership team with Executive Committee, CEO, and Board of Director level activities and BC&P strategic planning, prioritization, and OKR processes. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-customer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan Partnership: Work closely with colleagues across Capital One including: Corp Development, Ventures, Corp Strategy, IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees