About The Position

Partner with Program Owners & Business Leaders to select best learning modalities and design technical and professional learning solutions that drive capability development and business outcomes. Develop medium to high complexity learning experiences (ex: instructor-led training sessions (ILT & VILT), eLearning, performance support, video etc.) to address required capability gaps. Provide consultation to Village learning teams on best practices for creating learning experiences and leveraging common standards & templates. Other duties as assigned.

Requirements

  • 6-8 years of experience
  • Must have experience in creating Virtual Instructor-Led Trainings
  • Advanced proficiency with eLearning and/or video development software applications (e.g., Captivate, Camtasia, Articulate 360 etc.).
  • Experience in Camtasia is HIGHLY preferred.
  • A portfolio is required.
  • Advanced Proficiency with graphic design, animation and/or audio recording tools (e.g., Photoshop, Illustrator, Audacity, Audition etc.)
  • Instructional design including eLearning design and development, needs assessment, working with stakeholders.
  • Demonstrated experience using adult learning theory and methodologies to design and develop training.
  • Experience should include building job aids, facilitation guides, power points and scripts. Currently, work is focused on call center, telephonic services etc.
  • Solid and rigorous project management skills including planning work, managing details, and keeping multiple tasks/projects on track.
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Advanced skills in Microsoft Word, PowerPoint and Outlook
  • Bachelor’s Degree or a combination of education and/or progressively responsible work experience in related area may be substituted in lieu of degree on a year-for-year basis.

Nice To Haves

  • Master’s Degree
  • Certified Professional in Talent Development (CPTD)
  • Associate Professional in Talent Development (APTD)
  • ATD Master Instructional Designer

Responsibilities

  • Partner with Program Owners & Business Leaders to select best learning modalities and design technical and professional learning solutions that drive capability development and business outcomes.
  • Develop medium to high complexity learning experiences (ex: instructor-led training sessions (ILT & VILT), eLearning, performance support, video etc.) to address required capability gaps.
  • Provide consultation to Village learning teams on best practices for creating learning experiences and leveraging common standards & templates.
  • Other duties as assigned.

Benefits

  • Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
  • Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
  • Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
  • Hybrid work and flexible working hours, employee assistance programme
  • Global internal wellbeing programme, access to wellbeing apps
  • Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations
  • Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
  • Flexible Spending Accounts (Medical, Transit, and Dependent Care)
  • Employer Paid Life Insurance and AD&D Coverages
  • Health Savings account paired with our low-cost High Deductible Medical Plan
  • 401(k) Safe Harbor Retirement plan with employer match with immediately vest
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