Sr IT Operations Analyst - LH

Luminare Health

1d

About The Position

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary The IT Operations Analyst plays a pivotal role within the Office of the CIO, enabling operational effectiveness and executive decision‑making across the IT organization. This role drives and enforces alignment between IT initiatives and business priorities by providing visibility, insight, and operational discipline to IT leadership as well as advancing overall process maturity by owning cross-functional collaboration with IT Leadership. The role engages with core functions such as technology procurement, internal customer relationship management, and IT governance, while fostering transparency, accountability, and continuous improvement across the department. This role may be asked to perform special assignments as needed, ranging in scope and duration, beyond core functional responsibilities (“other duties as assigned”).

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field
• Proven experience (5+ years) in progressively responsible IT operations, strategy, or business relationship roles
• Proficient understanding of enterprise IT functions, including infrastructure, applications, service delivery, and finance.
• Proficient understanding of resource management, procurement processes, and cross-functional coordination.
• Strong interpersonal, communication, and stakeholder management skills.
• Strong business acumen with the ability to align technology initiatives with business goals
• Demonstrated ability to operate independently, exercise judgment in ambiguous situations, and translate technical and operational concepts into business‑aligned insights and actions.

Nice To Haves

• Industry certifications
• Understanding of IT service management frameworks and service delivery processes.
• Familiarity with Agile/Lean IT Practices
• Experience with Enterprise Tools such as ServiceNow, Power BI/Tableau
• Vendor Management Experience

Benefits

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• plus other incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees