Contract Management, NAM Leader

Digital Realty • Dallas, TX

7d

About The Position

The Contract Management NAM Leader oversees contract management operations across North America within Digital Realty’s Legal, Risk, Sustainability & Compliance organization. This role leads a team responsible for contract generation, abstraction, maintenance, and overall data integrity across the contract lifecycle.

You will drive optimization of contract data, processes, workflows, and systems—ensuring accuracy, accessibility, and compliance while championing continuous improvement, automation, and innovation across the CLM ecosystem.

Requirements

• Bachelor’s degree required; legal or related field preferred.
• 10+ years of experience in contract management, legal operations, or related fields, with a strong record of meeting SLAs.
• Experience with data governance, data management, data quality, and dashboard/reporting practices; analytics background is a plus.
• High attention to detail with the ability to process data updates accurately and quickly.
• Strong written and verbal communication skills in English.
• Collaborative, proactive, and adaptable team player able to thrive in a dynamic environment.
• Proficiency with CLM platforms, preferably Conga; strong understanding of contract data practices.

Nice To Haves

• Prior experience in contract management or paralegal roles strongly preferred.
• Familiarity with AI and automation tools used for data management is desirable.

Responsibilities

• Lead North America’s contract management activities, supervising a team responsible for contract generation, abstraction, storage, and maintenance.
• Oversee contract data management including organization, accuracy, retrieval, and alignment with company-wide data governance standards.
• Maintain and monitor contract data in the CLM (Conga) and related legacy systems, ensuring precise input of contractual details, lifecycle milestones, and metadata.
• Identify and correct data inconsistencies, drive data quality monitoring, and support maintenance of the contract data model and data dictionary.
• Provide guidance on template usage, contract hierarchy, transactional drafting (routine agreements/amendments), and contract structure inquiries.
• Coordinate contractual notices, ensuring compliant issuance, tracking, and storage.
• Manage end‑to‑end contract signature processes including sequencing, approval routing, signature authority validation, and timely completion.
• Lead reporting efforts by generating dashboards and insights to support business decision‑making and obligations tracking.
• Drive continuous improvement initiatives, identifying process pain points and proposing automation and efficiency enhancements—including AI-driven data optimization.
• Ensure compliance with internal SLAs, data protection regulations, and confidentiality standards.
• Partner with cross-functional teams (IT, Corporate Data Office, Legal, Operations, Sales) to support integrated contract data management.

Benefits

• For this role, benefits include medical, dental, vision, life and AD&D insurance, 401(k) match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level