Sr. Manager, Internal & System Communications

The Coca-Cola Company • Atlanta, GA

6d

About The Position

Join one of the world’s most iconic and visible brands and help shape how The Coca-Cola Company engages its employees and bottling system across its flagship North America Operating Unit. As Senior Manager, Internal & System Communications, you will play an integral role in delivering timely, engaging, and business-critical communications to employees in a fast-paced environment. Working as part of an Internal & System Communications team, this role partners closely with senior leaders, the People & Culture function, and cross-functional teams. Together the team strengthens employee and partner understanding of business priorities, culture, and values, while driving engagement through effective storytelling, channel management, and performance-driven communications. What You’ll Do Partner across the North America Operating Unit, including the People & culture function and senior leadership, to shape and deliver internal communications that support employee engagement and business priorities. Develop and execute internal communications strategies and plans that strengthen understanding of the business, reinforce culture and values, and support change initiatives. Lead editorial strategy and governance for key employee channels, including regular news platforms and the intranet, driving content prioritization, consistency, and performance optimization. Support production of quarterly NAOU Town Halls and advise functional leaders on Town Hall planning and internal communications, including effective use of NAOU’s CommsHub on Connect. Work directly with members of the NAOU extended leadership team to support business-critical and time-sensitive communications. Act as a trusted communications advisor, consulting with leaders and subject-matter experts on the most effective approaches to employee and system communications. Manage the deployment of NAOU-wide email communications, ensuring clarity, consistency, and appropriate governance. Drive employee engagement through content strategy, channel optimization, and performance-based communications planning. Ensure internal communications align with external narratives and reputational considerations where appropriate. Partner with internal and external agencies and creative teams to deliver high-quality communications assets that meet brand and engagement standards. Coordinate closely with global internal communications teams, operating unit partners, bottlers, PMO networks, and functional teams to ensure message consistency and strong system representation. Own measurement and performance tracking for internal communications, maximizing data, insights, and innovation — including AI tools and Microsoft platforms — to continuously improve content effectiveness and engagement year over year. Qualifications 6+ years of relevant experience in internal or corporate communications. Strong creativity, writing, storytelling, and editing skills, with the ability to translate complex information into clear and engaging employee communications. Proven ability to manage multiple projects simultaneously and deliver high-quality work in a fast-paced environment. Experience partnering with senior leaders and stakeholders to influence communications approaches and drive alignment. Demonstrated experience in employee engagement, change management, and internal communications planning. Strong presentation, facilitation, and speaking skills. Ability to analyze communications performance data and apply insights and industry best practices to improve effectiveness. Experience using Microsoft communications tools such as SharePoint, Viva Engage, Microsoft Teams, and related platforms. Familiarity with email development and distribution platforms such as Poppulo or Mailchimp. What We Offer An opportunity to shape how employees experience and engage with one of the world’s most recognized brands. The chance to deliver high-impact internal communications that support business priorities, culture, and change. Exposure to senior leaders and cross-functional teams across the North America Operating Unit. A collaborative and mission-driven Public Affairs, Communications and Sustainability (PACS) culture focused on impact, learning, and growth. The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Requirements

• 6+ years of relevant experience in internal or corporate communications.
• Strong creativity, writing, storytelling, and editing skills, with the ability to translate complex information into clear and engaging employee communications.
• Proven ability to manage multiple projects simultaneously and deliver high-quality work in a fast-paced environment.
• Experience partnering with senior leaders and stakeholders to influence communications approaches and drive alignment.
• Demonstrated experience in employee engagement, change management, and internal communications planning.
• Strong presentation, facilitation, and speaking skills.
• Ability to analyze communications performance data and apply insights and industry best practices to improve effectiveness.
• Experience using Microsoft communications tools such as SharePoint, Viva Engage, Microsoft Teams, and related platforms.
• Familiarity with email development and distribution platforms such as Poppulo or Mailchimp.

Responsibilities

• Partner across the North America Operating Unit, including the People & culture function and senior leadership, to shape and deliver internal communications that support employee engagement and business priorities.
• Develop and execute internal communications strategies and plans that strengthen understanding of the business, reinforce culture and values, and support change initiatives.
• Lead editorial strategy and governance for key employee channels, including regular news platforms and the intranet, driving content prioritization, consistency, and performance optimization.
• Support production of quarterly NAOU Town Halls and advise functional leaders on Town Hall planning and internal communications, including effective use of NAOU’s CommsHub on Connect.
• Work directly with members of the NAOU extended leadership team to support business-critical and time-sensitive communications.
• Act as a trusted communications advisor, consulting with leaders and subject-matter experts on the most effective approaches to employee and system communications.
• Manage the deployment of NAOU-wide email communications, ensuring clarity, consistency, and appropriate governance.
• Drive employee engagement through content strategy, channel optimization, and performance-based communications planning.
• Ensure internal communications align with external narratives and reputational considerations where appropriate.
• Partner with internal and external agencies and creative teams to deliver high-quality communications assets that meet brand and engagement standards.
• Coordinate closely with global internal communications teams, operating unit partners, bottlers, PMO networks, and functional teams to ensure message consistency and strong system representation.
• Own measurement and performance tracking for internal communications, maximizing data, insights, and innovation — including AI tools and Microsoft platforms — to continuously improve content effectiveness and engagement year over year.

Benefits

• An opportunity to shape how employees experience and engage with one of the world’s most recognized brands.
• The chance to deliver high-impact internal communications that support business priorities, culture, and change.
• Exposure to senior leaders and cross-functional teams across the North America Operating Unit.
• A collaborative and mission-driven Public Affairs, Communications and Sustainability (PACS) culture focused on impact, learning, and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed