Sr. Office Assistant - Child Support Office

Fort Bend County•Richmond, TX

23d•$16 - $20

About The Position

Current Fort Bend County Employees (excluding election workers): Please click here to apply through the internal Workday Jobs Hub. If you cannot access the Jobs Hub, please contact Human Resources. Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! Responds to incoming calls providing service, information, taking inquiries or complaints, and /or directing to proper person/agency. Reads and extracts case information from court orders, enters information into the local registry, State Case Registry (SCR) database; calculates case accountings; updates changes to cases. E-files documents to court as needed. Receives, processes, posts/records and forwards court-ordered child support payments accurately and efficiently to the TXCSDU. Posts Direct Payment Credit. Collects monies; balances daily totals on amounts processed. Reviews work of others and verifies information entered. Cross trained, serves as a back-up in all office functions Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Requirements

High School diploma/GED.
1 year job related clerical experience.
Basic computer and typing skills (minimum 35 wpm).
Strong accounting and bookkeeping skills.
Good verbal and written communication skills, interpersonal skills and the ability to deal effectively with others.
Ability to complete assigned tasks within tight deadlines, and the ability to prioritize own work.

Nice To Haves

Bilingual preferred.

Responsibilities

Responds to incoming calls providing service, information, taking inquiries or complaints, and /or directing to proper person/agency.
Reads and extracts case information from court orders, enters information into the local registry, State Case Registry (SCR) database; calculates case accountings; updates changes to cases.
E-files documents to court as needed.
Receives, processes, posts/records and forwards court-ordered child support payments accurately and efficiently to the TXCSDU.
Posts Direct Payment Credit.
Collects monies; balances daily totals on amounts processed.
Reviews work of others and verifies information entered.
Cross trained, serves as a back-up in all office functions
Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
Full-time employees also enjoy a wide-range of great benefits.
Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.
Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities.
FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.

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