About The Position

As a Senior Operations Program Manager, you will collaborate with an experienced, cross-disciplinary team to conceive, design, and develop innovative consumer products. You must be responsive, flexible, and capable of thriving in an open, collaborative peer environment. The Product Operations group is seeking an Operations Program Manager who is excited to work on a product that our customers love. We play a critical role in the hardware development process, from pre-concept to launch. Our team ensures successful product launches and ongoing support, enhances the capabilities of our current systems to meet our needs, and drives continuous improvement for the company. In this role, you will: We are a team of motivated individuals dedicated to launching personalized devices that delight our customers and generate additional revenue for Amazon. We provide product operations leadership and collaborate across all functions. As supply chain partners to the broader Amazon Devices organization, we work together to drive product roadmaps and guide portfolio direction.

Requirements

  • Bachelor's degree or above in engineering or equivalent
  • 5+ years of Supply Chain, Product Management, Program Management experience
  • Experience with end to end product delivery
  • Experience overseeing roadmap strategy and definition
  • Experience with data analysis
  • Experience with feature delivery and tradeoffs of a product

Nice To Haves

  • Master's degree or above
  • Experience writing and publishing technical documents or equivalent
  • Experience in verbal and written communication for executive level leaders
  • 7+ years of consumer electronics experience
  • Experience with hardware/software integration and real-time systems
  • Experience working in various geographic locations.

Responsibilities

  • Deliver results on complex projects involving cross functional teams across the company
  • Work with stakeholders to define business requirements and product definition
  • Contribute to and influence new product design and architecture
  • Understand current system capabilities and limitations
  • Problem solve and explore solutions to current processes and systems
  • Coordinate with cross functional teams to deliver a quality product on time and at cost
  • Drive continuous improvement
  • Monitor supply and fulfillment of devices

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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