Sr. Partnership Specialist
About The Position
As a Sr. Partnership Specialist, Clinical, you will expand Riverside’s impact by helping educators discover the unique strengths and challenges of every learner through our research-backed clinical assessments. In this mission-driven role, you will build strategic relationships, guide educational teams to solutions that elevate student potential, and deliver personalized support that meets the evolving needs of today’s educators and students. You will own customer relationships within your assigned territory, drive expansion and renewals, and convert clinical product interest into long-term partnerships. You will collaborate across Sales, Marketing, and Product teams to execute account plans, grow revenue, and ensure customers have an exceptional experience with Riverside’s Clinical portfolio.
Requirements
- Bachelor’s degree.
- Two or more years of Clinical Sales or EdTech sales experience (Special Education or Psychology background preferred).
- Organized, detail-oriented, and strong in time management.
- Skilled at building rapport with customers through effective communication.
- Highly motivated and goal driven, with strong focus on upselling and cross-selling.
- Experience using CRM systems (HubSpot preferred).
- Proficient in delivering web-based presentations and using PowerPoint.
- Consistent at meeting deadlines and managing multiple priorities.
- Adept at using data to inform account strategy.
Nice To Haves
- Experience supporting clinical assessments or related educational solutions.
- Experience collaborating across product, marketing, and customer teams.
- Familiarity with forecasting processes and pipeline management best practices.
Responsibilities
- Drive growth across assigned territory accounts through expansion and renewals.
- Develop and execute strategic account plans aligned to departmental priorities.
- Follow up on leads from Customer Service, Marketing, HubSpot, and website channels.
- Support the transition of customers to updated clinical solutions.
- Conduct virtual customer meetings, product presentations, and solution consultations.
- Build strong relationships with educators, clinicians, and administrators to deepen product adoption.
- Maintain accurate CRM records and provide reliable forecasts.
- Document customer interactions and keep deal records current.
- Complete required product, positioning, and playbook trainings.
- Demonstrate understanding of product updates and communicate value clearly to customers.
- Participate in enablement sessions, team learning opportunities, and manager coaching.
Benefits
- Medical, Dental, and Vision plans
- Company paid basic life and AD and D insurance
- Company paid long-term disability
- Paid Parental Leave
- Supplemental life insurance options
- Company paid Employee Assistance Program (EAP)
- Retirement plan with discretionary company matching
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Premium subscription to Calm for employee and dependents
- 33 days of company paid time off (PTO, Holidays, Wellness Days)
- Flexible work arrangements
- Tuition Reimbursement Program
- Company orientation and 30, 60, 90 Day Onboarding
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
