Sr Product Manager, Books Product Inclusion

Amazon • Seattle, WA

25d

About The Position

Want to contribute to a more inclusive society by helping people around the
world read more and get more out of reading? Join Books Product Inclusion in our
work to disrupt societal biases at scale and delight marginalized readers,
authors, and publishers.

The ideal candidate thrives when solving ambiguous problems, thinks big about
new opportunities while understanding technical constraints, and influences
effectively with cross-functional colleagues around the world up to a VP level.
We are looking for a teammate with a track record not only of continuous
learning on interrupting societal biases in a range of global contexts, but of
turning those learnings into action to delight customers.

This Senior Product Manager will partner with product, science, technical,
research, and design teams across Kindle Content & Physical Books, working with
different parts of the business over time to identify and solve the most
important customer inclusion challenges. While you'll partner deeply with the
teams that own specific products and services, your success will be measured on
your own goals and deliverables that you drive to completion
independently—creating solutions, not just proposals.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience as a product manager or owner
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience working across functional teams and senior stakeholders

Nice To Haves

• Experience in areas such as market research, statistics, finance or qualitative/quantitative research
• Experience in influencing senior leadership through data driven insights
• Experience with end to end product delivery
• Experience owning technology products

Responsibilities

• Use high judgment to bring domain expertise about disrupting societal biases to business decisions, accelerating progress on business priorities by improving outcomes for marginalized customers
• Understand customer needs using cross-functional methodologies, including innovating new approaches to uncover insights
• Conduct and synthesize customer research to generate actionable insights that inform product strategy and roadmaps
• Partner with cross-functional teams across Books to understand and solve ambiguous challenges at the intersection of business priorities and customer inclusion
• Build compelling business cases using qualitative and quantitative insights to secure resources and drive prioritization of customer inclusion opportunities
• Develop solutions that mitigate societal biases in products and services powered by Gen AI
• Use Gen AI to scale bias disruption and Customer Obsession excellence through integration in everyday tools
• Develop new metrics and measurement approaches that de-average customer impact

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level