Sr Product Manager, Monarch (1 of 2)

Johnson & Johnson•Santa Clara, CA

1d•Onsite

About The Position

Johnson & Johnson MedTech is recruiting for a Sr. Product Manager to join the MONARCH™ Global Strategic Marketing team. The location for this position is Santa Clara, CA. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech The MONARCH™ Platform was first introduced in 2018, creating a new category of care as the first endoluminal robotic-assisted bronchoscopy platform designed to help physicians access small, hard-to-reach lung nodules to enable earlier diagnosis of lung cancer. The Monarch Platform, Urology, will also create a new category of care as the first robotic-assisted urology platform designed for endoluminal and percutaneous access of organs across the urinary tract to perform various diagnostic and therapeutic procedures.

Requirements

B.A./B.S. in Engineering, Business, Marketing, or related field required.
A minimum of 3 years experience in Product Management or Clinical Engineering roles, or 5-7 years of progressive experience across MedTech product management, marketing, engineering, sales, or education.
Excellent written and verbal communication skills with demonstrated experience presenting to customers and internal leadership teams.
Proven ability to analyze customer needs, VOC, and market data, and then synthesize into clear and compelling product strategies and narratives.
Advanced problem-solving skills in a fast-paced, dynamic team environment.
Highly organized with the ability to manage multiple projects/tasks simultaneously.
Able to simplify complexity and effectively prioritize work.
A self-starter who prides themself as being the product expert and voice for the customer/field.
Works selflessly to achieve results and advance a team mission.

Nice To Haves

MBA preferred
Experience in product and project management methodologies, product development stage gates, commercial launches, and/or sustaining engineering is a plus.

Responsibilities

Lead global product launch and sustaining efforts cross-functionally with technical and commercial stakeholders for next generation MONARCH software, hardware, and instruments.
Ensure execution of the product launch process, including limited market release planning, primarily in the US but also global launches when needed.
Drive product claims development, pricing, market introduction timing, phase in/phase out, training, and procedure support.
Propose product feature updates and next-generation capabilities aligned with customer needs and business objectives.
Serve as the single point of contact and liaison to develop, communicate, escalate, and execute key launch deliverables.
Proactively identify product/field risks and lead resolution handling by developing solutions and execution plans.
Measure product performance and customer satisfaction by monitoring product adoption and conducting VOC research.
Monitor and prioritize product quality improvements on the product roadmap.
Work with cross-functional teams to resolve product issues, critical customer issues, and field actions/escalations.
Manage downstream partnerships with key development partners, including integration rollout, while coordinating key technical workstreams for on-going product refinements and roadmap development.
Define appropriate product launch and performance metrics to drive decisions on rollout, product lifecycle, demand/supply forecast, and global expansion.
Identify opportunities for product improvements by analyzing system level data, product return data, and product complaint data.
Serve as conduit between the field and product management team by providing real-time insights from customers and field-based teams.
Understand competitive, emerging, and complimentary technologies, and their impact on the MONARCH product portfolio, including go-to-market strategy.
Conduct Voice of Customer (VOC), Market Research, and Competitive Market Assessments in support of new product development decisions.