Staff Engineer, AI Engineering

Red Ventures • Charlotte, NC

17h • $130,000 - $210,000

About The Position

Red Ventures Home helps partners across the home services ecosystem—telecom, security, energy, and home automation—unlock sustainable growth through proprietary distribution, data platforms, AI-enabled applications, and strategic partnerships. We're hiring a Senior / Staff AI Engineer to transform how we build and deliver software. This role is primarily focused on building agentic workflows and AI-first development practices that fundamentally change delivery speed, quality, and team effectiveness. You'll work alongside the teams that will use these capabilities to ship production AI solutions for consumer-facing digital and call-center experiences. Over the past year, we've proven that agentic workflows can materially change how solutions are delivered. We're now scaling that approach and need a deeply technical, hands-on engineer who thinks like a founder: someone who reimagines processes, builds the systems that enable change, and drives adoption across teams.

Requirements

• Senior-level experience building production AI/ML systems
• Proven ability to architect modular, scalable AI solutions
• Strong Python proficiency; solid JavaScript/TypeScript experience
• Production experience with LLM applications (OpenAI, Anthropic APIs)
• Experience building inside of agent frameworks such as LangChain, LangGraph, LangSmith
• Experience with agent orchestration and automation tools (MCPs)
• Experience with Databricks (Spark, Delta Lake, MLflow)
• Understanding of traditional ML and how it complements generative AI

Responsibilities

• Transform Delivery with Agentic Workflows (Primary Focus)
• Design and implement agentic workflows that materially reduce delivery time and cognitive load
• Build reusable accelerators, templates, and shared services for engineers, product managers, designers, and analysts
• Apply orchestration tools (LangChain, LangGraph, LangSmith, MCPs, n8n) with judgment—knowing where agents add leverage and where simpler solutions win
• Define and evangelize AI-first development practices across teams
• Leverage AI-enabled development environments (Cursor, Windsurf) and establish best practices for human + AI collaboration
• Drive measurable step-changes in team velocity and consistency
• Build Production AI Solutions (Secondary Focus)
• Architect and Build LLM- and ML-powered solutions supporting digital journeys, call-center workflows, decisioning, and personalization
• Develop end-to-end systems using Python, JavaScript/TypeScript (optionally Go)
• Partner with Data Science to integrate generative AI with traditional ML (classification, regression)
• Build AI-enabled interfaces using modern web stacks (React, Next.js, TypeScript)
• Ensure scalability, reliability, security, and observability
• Engineering & Platform Leadership
• Design modular, reusable AI systems that scale across clients and use cases
• Build and operate production LLM systems, including RAG and agent-based architectures
• Use Databricks for AI development (Spark, Delta Lake, MLflow)
• Apply strong engineering discipline: Git workflows, code reviews, TDD, CI/CD
• Mentor engineers and shape shared standards, patterns, and documentation

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed