Staff Quantitative UX Researcher, Frame.io

Adobe • San Francisco, CA

11d

About The Position

At Frame.io, an Adobe Company, we are changing the future of creative work by helping over 1 million creative professionals collaborate seamlessly worldwide. We have built a product creatives recognize and love through constant innovation and incredible attention to detail. We are seeking a strategic, empathetic, and forward-thinking Quantitative UX Researcher for our team. Our ideal candidate is able to systematically measure, identify, and prioritize product quality needs across Frame.io to help our teams build and measure a highly accessible and exceptionally usable product. Reporting directly to the Head of User Insights, we'll collaborate to grow the team and change how insights impact strategy and product development at Frame.io. You'll partner with Product, Engineering, Marketing, and Design to clarify goals, highlight opportunities, and support Frame.io in delivering outstanding experiences that change how creative collaboration happens.
About Adobe Design Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.
About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Requirements

• Degree or equivalent experience with a minimum of 7 years of practical experience in UX Research for digital products, applying a wide variety of research methods across the product development cycle.
• Skilled presenter and persuasive communicator who quickly builds trust and rapport with collaborators at every level.
• Comfortable performing a variety of quantitative research and statistical methods.
• Ability to go beyond data and translate to practical insights about user behavior.
• Strong organizational skills & ability to manage multiple projects at various stages in the research cycle.
• Passion for AI and continuous exploration of emerging tools to stay at the forefront of industry practices.

Responsibilities

• Develop a comprehensive understanding of our customers by crafting and leading mixed methods research.
• Promote the voice of the customer across the organization.
• Partner with cross-functional leadership to roadmap and delivering meaningful, measured, and informed customer experiences that result in business impact.
• Simplify complex findings into clear, persuasive stories and actionable insights that influence immediate actions and long-term product vision.
• Develop quantitative research practices for Frame.io, setting new standards for how integrated insights drive the creation of world-class creative tools.
• Pioneers the integration of AI into core research workflows, challenging legacy approaches and measurably reducing time-to-insight and scaling the team's impact across the organization.
• Establish process for releasing experiences that achieve high quality standards, establish and test measures for product quality evaluations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed