Staffing Administrator, Workforce Staffing

AmazonMoreland, GA
2d$16 - $28

About The Position

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history. The Workforce Staffing (WFS) team is looking for a non-exempt Staffing Support Associate. Staffing Support Associates will help coordinate and execute activities to support the High-Volume Hiring (HVH) and staffing efforts for the WFS team for a defined geography (node). These efforts include but are not limited to New Hire Events (NHE) and New Hire Orientations (NHO). Staffing Support Associates will help develop and coordinate activities to support staffing efforts and provide support to the WFS organization to ensure successful completion of all administrative activities in the staffing process. This role is essential to creating a positive candidate and employee experience. Staffing Support Associates will play an integral role in support of the Node’s staffing efforts, will thrive on pulling many pieces together to form a complete picture, and would enjoy working in a team environment with a focus on individual contribution. You will work with a team of Staffing Coordinators and Administrators who thrive in an innovative and fast-paced environment. Our WFS node teams work flexible schedules, shifts, and areas to include evenings and weekends. We roll up our sleeves, work hard, have fun and make history!

Requirements

  • High school diploma, or equivalent
  • Experience in a dynamic environment with a high degree of customer service
  • Knowledge of Microsoft Office including PowerPoint, Excel, and Word
  • Current associates must be in good standing

Nice To Haves

  • Experience with computers, including MS Excel, Word and Office
  • Experience performing accurate data entry and analysis
  • Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
  • 1+ years of system administration, or 1+ years of technical support experience
  • Experience in recruitment, HR or equivalent
  • Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
  • Can work proactively and independently, meet deadlines, and deliver on projects and tasks
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience troubleshooting and debugging technical systems
  • Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
  • Experience using strong customer service, communication, and interpersonal skills
  • Associate’s degree or equivalent work experience required
  • Recruiting assistant experience preferred, professional services experience desirable.
  • Experience with Applicant Tracking Systems or other tracking and reporting systems like Salesforce
  • Organizational skills with attention to detail, ability to prioritize and work in an environment with competing demands
  • Bi-lingual skills are a plus

Responsibilities

  • Sets up, executes, and breaks down New Hiring Events (NHE) and New Hire Orientations (NHO) based on labor projections to meet the labor order demands and fill on-time
  • Support candidate activity to ensure all electronic paperwork is completed on time
  • Providing follow-up correspondence to candidates on recruiting status via phone and email
  • Tracking recruiting activities and reporting candidate status
  • Attend events such as community fairs, hiring events and job fairs
  • Address basic questions regarding recruiting process
  • Generate basic reporting from Salesforce
  • Identifying opportunities for improving candidate experience and scheduling efficiency
  • Assist in the coordination of other recruiting activities as needed
  • Assist in on boarding of new hires and departures of employees
  • Administrative tasks as needed
  • Effectively executes NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test Ambassador
  • Staffing Support Associates are required to work a flexible schedule. This means varying shifts to include evenings and weekends in multiple sites
  • Must be organized with attention to detail, ability to prioritize and work in an environment with competing demands
  • Must be able to travel as needed within your designated Node or assigned geographical area

Benefits

  • Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
  • Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits
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