Strategic Accounts Director

Medtronic•Rochester, MN

12h•Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let us work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 50+% of travel to enhance collaboration and ensure successful completion of projects In this exciting role as a Director of Enterprise Accounts (DEA), you will establish trusted partnerships with our most important customers. You will have responsibility for developing Administrative and C-Suite relationships, and driving Medtronic product and service revenue and market share by developing specific strategies that leverage the breadth of Medtronic’s portfolio while delivering unique value to meet the account’s needs. This role will be accountable for cross functional team collaboration across the Operating Units, Service & Solutions functions and CoEs understanding the value of Medtronic products and services and negotiating on behalf of Medtronic. The Director of Enterprise Accounts will also be responsible for understanding their assigned account’s strategic priorities and providing solutions to meet customer needs.

Requirements

Bachelor's degree in business (preferably), science, medicine or equivalent
Minimum of 10 years relevant sales experience for a bachelor’s degree or minimum 8 years with an advanced degree.
Business management experience in senior and complex roles.
Previous experience working in a regulated industry in Medical Device, Healthcare or Pharma in a multinational environment with a significant matrix component
Ability to travel up to 50% of the time, as needed
CUSTOMER & MARKET KNOWLEDGE : Deep understanding of Medtronic portfolio and trends in terms of outpatient treatment, alternative site care, etc. Able to anticipate changes and help to address unmet customers' needs.
Deep commercial and strategic acumen to deal with more sophisticated customers to develop and close long-term value-added deals
LEADERSHIP AND RELATIONSHIP MANAGEMENT : Able to develop and establish long term strategic relationships and alliances with key internal and external stakeholders (C-Suite, account teams and Medtronic /Customer resources). High personal agility & adaptability, profound experience in large scale organizational change
NON-CLINICAL STAKEHOLDER MANAGEMENT : Able to establish effective relationship with customers’ administration decision makers, articulate value propositions to match emerging consumer needs and establish long term partnership
VALUE CO-CREATION AND DELIVERY : Ability to co-create value offerings customized on customers’ needs, deliver accelerated growth, and improve customer experience, leveraging Service & Solutions, OUs & functions offering and capabilities
PROJECT MGNT : Able to manage large and complex projects and to negotiate and gain cooperation involving different internal and external stakeholders who may have different divergent objectives.
Excellent communication, influencing, collaboration and problem-solving skills
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Develop and maintain the Medtronic business strategic relationship at the Senior/C-Suite level with strategic accounts, identifying and ensuring execution on co-developed and/or agreed upon account plans, projects and solutions.
Responsible for building and leading high performance account teams and managing account level operating mechanisms.
Responsible for account/customer plans for targeted strategic accounts/ customers that deliver expected growth objectives for the Medtronic portfolio in region. In addition to financial targets, plans need to deliver significant customer value and improve customer experience.
Responsible for local insight gathering, competitive tracking and market share checking and collation.
Work in strong collaboration and partnership with local OUs, Service & Solutions, and other Medtronic stakeholders and other DEA colleagues from other portfolios to lead change and maximize opportunities to designated enterprise accounts.
Accountable for pricing and tender management, for the targeted strategic account(s)/ customers and for the achievement of account/customer KPI’s, AOP planning & execution.
Maintain accurate and up to date account/ customer plans in SFDC, prepare progress reports for internal and external stakeholders and might participate in quarterly business reviews internally and externally.
Identify opportunities to leverage Medtronic’s capabilities to help customers optimize cost and outcomes, increase patient access, and improve efficiencies.

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)