Strategic Relationship Representative
About The Position
At 1-Tom-Plumber, our mission is simple: deliver exceptional service, protect homes, and empower our people to grow into industry leaders — all while bringing the dynamic value of our brand to every doorstep. We combine rapid response, professional diagnostics, and trusted solutions to help clients make confident decisions when they need help most. We’re not just another plumbing company — we’re THE emergency service provider Long Island relies on 24/7, backed by a powerful brand and an even stronger promise. We are seeking a driven, relationship-focused Client Protection Representative who thrives on activity, visibility, and measurable results. This role is the front line of our growth engine — creating opportunity, building trust in the community, and fueling the work that allows our team to serve more clients. This role exists for one reason: put jobs on the board so the team can serve more clients. You generate qualified opportunities by building relationships, increasing community visibility, and executing disciplined daily outreach. Through persistent communication, in-person relationship building, and CRM discipline, you create a predictable pipeline that fuels company growth and your personal income. This is an execution-focused role. Strategy is set. Messaging is proven. Your opportunity is to execute consistently and build momentum in the market.
Requirements
- Driven & Competitive: You enjoy winning and are motivated by measurable results.
- Personable & Approchable: You build rapport quickly and make strong first impressions.
- Resilient: Rejection doesn’t slow you down, and silence doesn’t discourage you.
- Self-Directed: You don’t need reminders once expectations are clear.
- Execution-Focused: You value action and consistency over overthinking.
- Disciplined: You respect process, especially documenting activity in the CRM.
- Field-Oriented: You enjoy being out in the community rather than behind a desk.
- Professional Ambassador: You represent the brand with confidence and integrity.
Responsibilities
- Make outbound calls to property managers and local businesses
- Follow up conversations with clear next steps via text and email
- Visit local businesses and referral partners in person
- Attend networking events and build face-to-face relationships
- Add every new prospect and referral partner into the CRM
- Log all calls, visits, notes, and follow-ups the same day
- Maintain consistent daily outreach activity
- Stay persistent even when people don’t answer or say no
- If it isn’t in the CRM, it didn’t happen.
Benefits
- Mileage reimbursement provided.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
