Student Success Coordinator - Continuing Education - 2 Openings

Universities of Wisconsin • Whitewater, WI

21h • $48,000 - $58,000

About The Position

Student Success Coordinators are responsible for supporting students enrolled in UWW’s Dual Enrollment programs, which allow high school students to earn college credits. These roles serve as a vital connector between high school teachers, institutional faculty liaisons, and campus student support services, ensuring a coordinated approach to student achievement and credit attainment. These positions will require state-wide travel and evening hours.

Requirements

• Bachelor's degree
• Minimum of 1 year of professional experience in advising, counseling, student services, human services or related field
• Driver’s License and reliable transportation: This position requires occasional evening and weekend work, as well as travel to partner high schools

Nice To Haves

• 2+ years of experience in K-12 or higher education, ideally in student services
• Strong understanding of dual enrollment programs and their benefits
• Prior experience working closely with high school students
• Proficiency in Microsoft Office suite and student information systems
• Experience working within a Customer Relationship Management (CRM) tool

Responsibilities

• Student Support Provide direct outreach and advising to all assigned dual enrollment students within specified timeframes to introduce the academic success coaching process and establish a proactive and supportive wrap around relationship that will be fostered and maintained through the student life cycle
• Ensure that students are provided with an individualized learning plan that identifies resources for managing areas of challenge and concern, and timely next steps required to reach agreed upon academic goals
• Monitor student performance and intervene proactively when academic or engagement concerns arise, including reviewing final grades and transcripts in partnership with students, districts and families
• Develop workshops, orientation sessions, and digital resources tailored to help high school students understand college expectations and success strategies
• Support students in planning future academic pathways beyond dual enrollment by connecting students with appropriate contacts
• Regular in-person visits to partner high schools to meet students, build relationships with educators and share student progress information, where appropriate
• Serve as the primary point of contact for high school teachers offering dual enrollment courses at their high schools
• Partner with high school counselors to align student support services and early college awareness programming
• Attend college and career planning events, parents-teacher, and school programs as appropriate
• Provide dual enrollment training days for current instructors including updates to institutional policies, student resources and college-level expectations
• Coordinate with institutional faculty liaisons to ensure quality instruction and consistency across dual enrollment courses
• Facilitate communication between faculty liaison and high school teachers to support academic alignment and instructional needs
• Provide feedback on student experiences
• Provide direct student support throughout the application, registration and enrollment phases
• Maintain accurate records and prepare reports
• Ensure compliance with university policies and Higher Learning Commission regulations related to dual enrollment
• Work closely with stakeholders to meet established metrics and outcomes

Benefits

• UW System employees receive an excellent benefit package.
• To learn more about the UW System’s comprehensive benefit package, review the UW System Employee Benefits Brochure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level